Pure Power Solutions reviews

Ruth Wilson has worked with Pure Power Solutions for more than 12 years on projects at her home and recommends them to all her friends. Over that time she entrusted them with several installations and service jobs and consistently ended up with work completed on time and to a high standard. She found the team deeply knowledgeable and professional, and never felt pressured into purchases — they frequently told her she didn’t need to buy something right away. Every interaction stayed friendly and straightforward, with clear answers instead of sales talk. What sticks with her is their honesty: after a dozen years they still focus on what she actually needs, not on making a sale.

Channel Five chose Pure Power Solutions nine years ago after pitting them against five competitors and getting detailed, no-fluff meetings about needs, product origins, warranties, expected energy output, and when the system would pay for itself. Nine years on, the rooftop array is doing exactly what those projections promised — quietly saving money the way it was modeled to. When email performance reports stopped arriving and the unit’s display was unreadable because the protective film had melted to the screen, Gerard jumped in, walked them through several diagnostic steps, and traced the problem to a loose modem connection complicated by the unit’s wire routing — ultimately a wiring mistake on their end. Pure Power treated the call as priority service, worked through the troubleshooting, and arranged a replacement display at no extra charge. The detail that stands out is how the system still met its long-term projections and the company still showed up with hands-on support nine years later.

Mombi chose Pure Power Solutions nine years ago after vetting five highly rated competitors for a rooftop solar system, attracted by competitive pricing and detailed meetings that covered product origins, warranties, projected energy output and the payback timeline. She ended up with a system that has consistently delivered the savings the company projected — still “ticking along” nearly a decade later. When her email efficiency alerts stopped and the unit’s display looked blank because a protective film had melded to the screen, she called for help. Gerard dropped everything to walk her through troubleshooting, checked a modem connection (the wiring made access awkward) and worked through several steps; ultimately the display was operable and the fused film was her mistake. She appreciated the priority attention and that Pure Power Solutions is sending a replacement display. The detail that sticks: nine years after installation the system performs as promised and the company still provides hands-on, prompt support and parts when needed.

Over the last few years Oliver hired Rody and his crew to install four separate solar systems on his properties, from a compact 3 kW array up to a 130 kW setup. He ended up with thoughtfully designed systems, friendly and professional installation crews, and competitive pricing. With so many panels and inverters across those installations, he encountered a few equipment failures — and the team moved quickly to replace parts and follow up on warranty work. What stuck with him most was the old‑fashioned service: when construction threw up unexpected surprises and costs threatened to climb, Rody’s crew honored their original quote and kept pushing until each job was finished correctly.

Matt L. has known the crew for years and they are currently in the middle of installing a system on his house; he’s watched them outfit most of his friends’ homes as well. He singles out Rody for having deep solar expertise and practical answers on the spot. He points to the company’s range of work—managing large projects like the Sonoma County Water Agency PV installation in Windsor and jobs at St. Francis Winery, while also taking on unusual off‑grid systems—as proof they can handle both scale and complexity. Service has stood out as consistently excellent, the installations themselves are described as top quality, and he trusts their honesty. The detail that lingers: a team comfortable switching between big commercial builds and bespoke off‑grid work, without losing straightforward, reliable service.

Mark O. shopped several firms before choosing Pure Power to install a grid-tied PV system on his home after checking references that proved accurate. He ended up with a system that’s been running for three years and still makes him pleased. As a self-described perfectionist, he appreciated a top-notch installation and a crew that worked professionally and with a friendly attitude. They navigated a few hiccups caused by an old electrical panel, handled the city permit process, and helped secure rebates so the project kept moving. When one microinverter later failed, Pure Power replaced it promptly under warranty, which sealed his confidence in their follow-through. What stuck with him most was their combination of careful installation and quick post‑sale support — the kind of responsiveness that matters when something goes wrong.

Chris Phipps found Pure Power Solutions to operate with unusually high integrity. He encountered fair, straightforward pricing, installations that often delivered more or better than originally promised, and a team that clearly stood behind their work. The detail that stood out most was their technical ability to tackle projects that fell outside the typical suburban install — they handled nonstandard systems with confidence rather than defaulting to a one-size-fits-all solution. He left confident the company would both deliver and support complex jobs, not just the easy ones.

Jim went back to PPS for a second solar installation and even steered friends their way. He found the company noticeably superior from the first consultation through completion — technically skilled, thoroughly professional, and unusually friendly. What stuck with him most was how the team combined clear expertise with a welcoming, easygoing approach throughout both projects.

J D discovered an attractively priced residential solar installation from Pure Power that delivered a solid build and now runs reliably. They found the install crew punctual and efficient, using top-tier parts and industry best practices throughout the job. The project included some tricky conduit work, which the team finished with an unexpectedly neat, aesthetic result rather than a sloppy patch. Communication stayed consistent from start to finish, with Pure Power keeping them informed at each step. What lingered most was the clean conduit work paired with dependable system performance — a concrete sign that attention to detail matched practical reliability.