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Smart Home Security Control reviews
• updated MAR 3, 2026Loading map...
The Verdict
We found a contractor whose installers solve problems most companies would walk away from. Greg and his team wired a 16-camera system across a three-story condo complex, taping unused infrastructure and hiding wires inside walls, then spent days tidying up each evening and checking in with the project lead. In a 50-year-old brick home, one installer creatively rerouted an old keyboard power source and set up remote control apps on a customer's iPhone and iPad so an 84-year-old could arm the system from anywhere. We analyzed reviews spanning security cameras, solar panels, TV mounting, and smart home integration. Two patterns stood out: 21 reviewers mentioned follow-up support without a single complaint, and 24 praised sales conduct, highlighting Greg's willingness to check in monthly during a months-long HOA approval delay while other vendors got impatient or ghosted. One reviewer noted the quote wasn't the lowest but was reasonable given the equipment specs and thorough communication. If you need an installer who'll route conduit through complex spaces or teach you the system after install, this is the team.
If you value an installer who answers questions for months before you commit and returns to adjust doors after the job is done, Greg's team delivers that reliability across security, solar, and home theater work.
3 Stories That Stood Out
Facing the task of outfitting an 18-unit, three-story condominium with a 16-camera security system, Andrey invited bids from eight installers and ultimately chose Greg at Smart Home Security Control. The HOA took months to finalize designs and funding, and while several vendors grew impatient or stopped responding, Greg checked in about once a month without pressure and stayed engaged throughout the delays. He delivered a detailed, reasonably priced proposal with equipment options and specs that appealed to Andrey. When installation began, a crew led by Carl worked across the sprawling complex for several days—running and installing conduits, taping unused infrastructure, and routing and concealing wires through walls—and left each work area tidy at the end of the day. Carl walked Andrey through the system at completion, set up a fully functioning 16-channel 4K NVR/DVR with continuous loop recording, and enabled a Wi‑Fi smartphone app for quick viewing and recording. The system matched Andrey’s high expectations; what stood out most was Greg’s steady, non-pushy follow-up during the long approval process and Carl’s crew’s punctual, communicative craftsmanship and daily cleanups.
Cavett Robert switched his nearly fifty-year-old brick house away from an underperforming alarm company and discovered that ADT could handle the quirks of an older home. He invited Gregory Barker, an ADT Solutions Advisor, to evaluate the tired system; Gregory took his time, listened with patience and empathy, and left a reasonable estimate that Cavett accepted. A few days later ADT sent installer Dale Turkette, who turned out to be as careful and creative as the initial visit promised. Dale worked around the home’s existing wiring, reestablished the old keypad’s power source, and integrated the new system without tearing the place apart. He also set up the alarm apps on Cavett’s iPhone and iPad and walked him through using them—actions that mattered as much as the technical fixes. Since the install the system has operated flawlessly, easing the constant worry about security and stopping Cavett’s ongoing complaints about the house’s protection. His two adult daughters, who live elsewhere, noticed the change in tone immediately. What lingered most from the experience was the combination of technical problem‑solving for an older, brick-built home and the patient, hands-on help that t
Jane L. planned to use a friend-recommended company for two TV installs — one straightforward and one more complicated — but poor communication from that firm pushed her to seek other quotes on Yelp. Greg at Smart Home Security Control reached out, asked targeted questions to understand exactly what she wanted, offered options she hadn’t considered, and even arranged for his installer Carl to stop by the house to confirm the installation would work before issuing a quote. Other companies sent vague or pricey estimates, so Greg’s clarity and the pre-quote site visit immediately stood out. He stayed involved through scheduling, answered every question promptly and warmly, and on the day of the job Carl called ahead, observed COVID precautions, worked cleanly and efficiently, and clearly knew his craft. Carl also took the extra time to hang a heavy wall piece — something Jane figured was outside the core job — which underscored how much care they put in. The work finished exactly as promised, and what lingered for her was that practical attention to detail: an on-site assessment before quoting and a willingness to handle the extra heavy hanging made the whole experience feel above and
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
A few years ago Michael called Greg Barker to design a solar panel system for his house. Greg and his crew took care of the design and installation, stayed professional throughout, and kept the project on schedule. He walked away completely satisfied with the finished system. He recommends Greg to anyone looking for a home solar solution — the thing that stood out was the team's professionalism and timeliness.
Dena W. has relied on Greg and his team at Smart Home Security Control for nearly ten years to protect her small business in Walnut Creek. She installed multiple cameras over the years and never encountered a single issue. When she recently upgraded those cameras to HD, the crew moved quickly and efficiently and stayed ready to assist with any questions or concerns that came up. The detail that stands out most is the iDMSS phone app — crystal‑clear live viewing, intuitive controls, and smooth playback that made checking the shop from a phone effortless. After a decade of trouble‑free service and a seamless HD upgrade, the app’s clarity has become the feature she counts on every day.
Don had struggled to find reputable experts to handle solar, battery backup, and regulatory headaches for his properties. He discovered Greg Barker, whose deep knowledge of solar systems and backup batteries matched a steady, gratifying follow-through from project kickoff through completion. Neighbors, friends, and family experienced the same dependable results when Greg managed their solar projects. The detail that sticks: Greg not only knows the technical and regulatory side but stays engaged throughout the process, which is why people keep referring him.
After selling his Pleasanton home, Steve recalled how Greg Barker from Smart Home Security Control years earlier had installed a dedicated home theater, an exterior sound system around the pool, and an ADT security system. He enjoyed the theater for everyday use and appreciated the peace of mind that came from locking up each night. When he moved to a new house in El Dorado Hills, he had Greg return to install a security and camera surveillance system; he now uses the iDMSS Plus app on his phone to check the property’s surroundings from anywhere at any time. Greg’s deep knowledge and the crew’s neat workmanship made the install feel seamless, and Steve plans to have his home entertainment system completed there as well. The detail that stuck with him most: being able to pull up live camera views on his phone whenever he wants.
Dale ran into Van T at AAA while booking a vacation, and Van offered a relaxed, no-pressure presentation of a home security system. Intrigued, he decided to move forward, and Alex S came out to install everything. Alex arrived on time, worked professionally, and walked him through every feature until he felt comfortable using the system. Personable and patient, Alex spent as much time as needed answering questions and left Dale with a complete understanding of how it all works — a casual meeting at AAA that turned into a thorough, confidence-building installation.
Justin ran into scheduling conflicts and had to push his solar installation appointment several times. He found Greg unusually flexible and proactive—responsive through each change and quick to rearrange details. When the installer finally arrived, Greg had everything staged and ready so the job could start without a hitch. That readiness and steady communication turned repeated reschedules into a smooth, trouble-free installation day.
Puskar Pattanayak arranged a home security and smart‑home installation and experienced excellent service. He met a technician who worked quickly and clearly knew the systems inside out, handling the setup with efficiency and confidence. He walked away pleased with both the ADT equipment and the Google Nest devices. The detail that lingered was the installer’s speed and expertise — it made the new gear feel ready to use right away.
David experienced excellent service and capable workers from the company during his solar installation. He singled out Greg and Geremy, thanking them for the professionalism and care they brought to the job. Their hands-on attention became the defining part of his experience. He walked away most impressed by how those two managed the work.
Cavett Robert switched his nearly fifty-year-old brick house away from an underperforming alarm company and discovered that ADT could handle the quirks of an older home. He invited Gregory Barker, an ADT Solutions Advisor, to evaluate the tired system; Gregory took his time, listened with patience and empathy, and left a reasonable estimate that Cavett accepted. A few days later ADT sent installer Dale Turkette, who turned out to be as careful and creative as the initial visit promised. Dale worked around the home’s existing wiring, reestablished the old keypad’s power source, and integrated the new system without tearing the place apart. He also set up the alarm apps on Cavett’s iPhone and iPad and walked him through using them—actions that mattered as much as the technical fixes. Since the install the system has operated flawlessly, easing the constant worry about security and stopping Cavett’s ongoing complaints about the house’s protection. His two adult daughters, who live elsewhere, noticed the change in tone immediately. What lingered most from the experience was the combination of technical problem‑solving for an older, brick-built home and the patient, hands-on help that t
Long-term Satisfaction
Long-term satisfaction for Smart Home Security Control holds steady at 5.0 ★. This is better than 76% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.