Smiley Electric reviews

Kris hired Smiley for two projects on a property with a detached garage: last year they installed a 100-amp panel in the outbuilding, and more recently they ran the wiring for a hot tub tucked behind the garage. They found the crew consistently skilled and friendly, and Smiley bent over backwards when the hot tub delivery was pushed back twice, adjusting the schedule so the hookup still went smoothly. The standout detail was cost and flexibility — Smiley’s hot tub hookup landed about $2,000 cheaper than the other quote Kris had, yet the work stayed clean and professional. In the end he ended up with a properly wired 100‑amp garage and a reliable hot tub connection, after a vendor delay that Smiley handled without hassle.

Donna met Josh while arranging her home’s solar work and found him exceptional. He combined courteous, businesslike professionalism with a friendly manner and worked through the job with clear efficiency. He handled every part of what she needed and kept the process smooth. What lingered for her was how one technician managed the entire job without fuss, leaving her more than satisfied.

Nelly booked a same-day visit and paid a $300 inspection fee that was supposed to cover an hour; the technician stayed about five minutes and assured her a $200 credit would be applied, but the written quote arrived without that discount. She had to chase them to remind them about the promised credit, and a woman on the phone answered curtly, coming across as rude and as if the company were doing them a favor. Because they urgently needed an electrical fix, she agreed to proceed even though the team later canceled the scheduled appointment without explanation. When she called back to ask if they could do just the one urgent item instead, the woman reacted badly again; worried she’d lose the upfront payment, she grew upset — and that seemed to be the only thing that prompted a response. The crew did return that same day and completed the work without issues, and she later checked prices with another electrician who would have charged about twice as much. The technicians themselves performed well, but the lingering problems were the missing $200 credit, abrupt customer service, and confusing handling of the deposit.

Cynthia L. has relied on Smiley Electric for several years, hiring them for work at her primary residence and a rental property. She turned to Josh for jobs that ranged from quick fixes to more involved electrical projects and valued his professionalism and competitive pricing. He showed up on time, completed the work cleanly, and delivered dependable craftsmanship. After repeated service over the years she plans to keep using Smiley Electric and recommend him — what stuck most was Josh’s reliability: he arrives when promised and gets the job done.

When Ying Zhou's smoke detectors started beeping, she contacted the company and they replaced the units the same day. She paid more than she expected, but accepted the higher cost because one detector sat up by an approximately 18-foot ceiling, which made the job harder and likely required extra effort. She hopes the new detectors last many years — what stood out to her was the prompt service and the crew’s willingness to tackle a high, hard-to-reach installation despite the added expense.

Lisa needed an electrician on short notice, and Smiley got a crew out the next business day. She found the techs competent, professional and friendly; they completed the work efficiently and cleaned up thoroughly before leaving the house tidy. The quick scheduling combined with a neat finish is what convinced her to make them her go-to electrician for future jobs.

Courtney Dillard hired the company for what should have been a simple electrical job and discovered the price was shockingly high. She checked with several other electricians and found the firm was billing for at least twice the amount of labor time that other professionals said the task would require. Her takeaway: the core issue was not the work itself but the inflated labor-hours on the quote — prospective buyers should get multiple, itemized time estimates before committing.

Roxanna M. stumbled onto a rare find when she called Smiley Electric to handle recurring wiring problems in her older house. She experienced a team that was prompt, courteous and consistently clear in their communication — a relief given how hard it can be to find solid residential electricians. They pinpointed the fault and fixed the electrical issues, meeting the practical requirements she had for the job. She walked away with a safe, working system and the memorable detail of timely, polite updates throughout the process.

Nick K. discovered after the job that his dryer outlet had been miswired, which was severe enough to melt the dryer plug. He called the company back to correct it, and that callback visit was the only time the technician arrived on time. Beyond the visible damage, the episode felt like a lapse in basic electrical judgment and attention to safety. The detail that sticks: a melted plug and the need to chase down a repair — buyers should double-check any electrical work on completion and be prepared to follow up.