Score
Smiley Electric reviews
• updated APR 17, 2026Loading map...
The Verdict
Smiley Electric delivers solid workmanship but charges roughly double what competitors do. One homeowner paid over $300 for a dryer outlet that was miswired and melted the plug. Another was billed for more than 4 hours of labor to replace a single GFCI breaker and install one light fixture, jobs that typically take 1 to 1.5 hours each. Workmanship scores high in our analysis, with 36 reviewers praising installation quality and only 3 noting problems. But value scores lag at 3.4 out of 5, with 14 positive mentions versus 9 negative. The crew itself earns consistent praise for professionalism and speed. Josh, the lead technician, installed a replacement panel the same day a pipe burst flooded a garage, then returned quickly to fix minor follow-up issues. If you need emergency work and cost is secondary, Smiley can deliver. But if you're comparing quotes, expect theirs to come in significantly higher than the market average.
If budget is a constraint, get at least two other quotes before committing. Smiley's workmanship is reliable, but their pricing runs well above typical rates for routine electrical jobs.
3 Stories That Stood Out
Nelly booked a same-day visit and paid a $300 inspection fee that was supposed to cover an hour; the technician stayed about five minutes and assured her a $200 credit would be applied, but the written quote arrived without that discount. She had to chase them to remind them about the promised credit, and a woman on the phone answered curtly, coming across as rude and as if the company were doing them a favor. Because they urgently needed an electrical fix, she agreed to proceed even though the team later canceled the scheduled appointment without explanation. When she called back to ask if they could do just the one urgent item instead, the woman reacted badly again; worried she’d lose the upfront payment, she grew upset — and that seemed to be the only thing that prompted a response. The crew did return that same day and completed the work without issues, and she later checked prices with another electrician who would have charged about twice as much. The technicians themselves performed well, but the lingering problems were the missing $200 credit, abrupt customer service, and confusing handling of the deposit.
Brandon W. hired Smiley Electric to handle two straightforward jobs in his condo: replace a GFCI breaker and inspect a bathroom light fixture, and install a single wafer light. He expected short service visits but ended up with an invoice that showed more than four hours of labor billed beyond the service call — far above the roughly 1–1.5 hours per job that several electricians he consulted (including a licensed family member) said these tasks normally take. He repeatedly asked in writing for a clear, itemized explanation of what stretched the work out so long, but the company refused to put any justification in writing and insisted on handling the matter only by phone, even after he made it clear he wanted everything documented. While the billing dispute remained unresolved and he was actively seeking transparency, Smiley Electric ran his credit card for the full amount without his authorization. He chose the company because of a high Google rating, but his experience aligned more with the lower Yelp reviews: the combination of dismissed concerns, lack of written transparency, and an unauthorized charge left him unwilling to recommend them. What stayed with him was not the extra,
Miriam Ceja called Smiley Electric after a sudden pipe break in her garage soaked the main electrical panel and left the house without safe power. Josh arrived ASAP, replaced the entire panel that same day, and restored power to the garage so drying fans could be installed — even though she had to be temporarily displaced while the work happened. A few minor problems popped up after the installation, but Josh and his team came back quickly and corrected them. The detail that stands out is the speed and follow-through: a same-day panel replacement that got power back for drying, plus prompt return visits to tidy up the remaining issues.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 66
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Kris hired Smiley for two projects on a property with a detached garage: last year they installed a 100-amp panel in the outbuilding, and more recently they ran the wiring for a hot tub tucked behind the garage. They found the crew consistently skilled and friendly, and Smiley bent over backwards when the hot tub delivery was pushed back twice, adjusting the schedule so the hookup still went smoothly. The standout detail was cost and flexibility — Smiley’s hot tub hookup landed about $2,000 cheaper than the other quote Kris had, yet the work stayed clean and professional. In the end he ended up with a properly wired 100‑amp garage and a reliable hot tub connection, after a vendor delay that Smiley handled without hassle.
Emily found a crew that kept a straightforward home electrical job moving without any drama, from the first phone call through the finished work. Josh, the owner, kept her informed in clear terms, handled the details himself, and made sure the project stayed on the timeline he had promised. What stood out was how smoothly everything ran under his watch, with the kind of reliability that makes a residential job feel easy instead of stressful.
In August 2025, Pacific Pole Base & Drilling LLC handled a small, straightforward power-pole installation for a local business and expected an ordinary job. The scheduling and communication beforehand felt fine enough, but the day of the install brought a late arrival and an unprepared crew, which they initially let slide as a one-off hiccup. The real trouble started after the work was done: getting anyone on the phone became an exercise in dead ends, with automated routing and AI message takers standing between them and a real person. After repeated failed attempts, they drove to Smiley’s office in person just to verify the company was legitimate, then briefly met with owner Josh, who promised the invoice would be handled the next week. Three weeks after that conversation and nearly five months after the job itself, the payment still had not arrived, leaving the unpaid invoice as the detail that defined the whole experience.
Cynthia L. has relied on Smiley Electric for several years, hiring them for work at her primary residence and a rental property. She turned to Josh for jobs that ranged from quick fixes to more involved electrical projects and valued his professionalism and competitive pricing. He showed up on time, completed the work cleanly, and delivered dependable craftsmanship. After repeated service over the years she plans to keep using Smiley Electric and recommend him — what stuck most was Josh’s reliability: he arrives when promised and gets the job done.
Vishal got same-day help for a 50A, 240V circuit install, and the timing was almost as impressive as the work itself. The technician arrived right on schedule, handled the job professionally, and left the clear impression of a crew that can move quickly without cutting corners.
Chris came away impressed by how smoothly the job was handled: the crew kept the lines of communication open, left the work area tidy, and stayed patient and helpful whenever questions came up during the project.
Casey turned to Smiley Electric after a recent electrical problem at home, and Josh Smiley turned the repair visit into a lesson in what was going wrong and how it could be fixed. Instead of leaving the issue murky, he walked through the cause and the remedy in plain language, which made the whole experience feel transparent and easy to trust. Casey came away especially struck by the clear communication and the quality of the repair work, with Josh’s detailed explanation standing out as the part that made the service feel dependable.
Luke needed a new electrical line run from the circuit breaker up to one of the rooms in his house, and Smiley Electric came out with two reasonably priced ways to handle it. The crew kept things friendly and straightforward, then completed exactly the work he needed without any fuss. What stood out was how they gave him practical options instead of pushing a single fix, leaving him with a local electrician he plans to call first for the next project.
Nick K. discovered after the job that his dryer outlet had been miswired, which was severe enough to melt the dryer plug. He called the company back to correct it, and that callback visit was the only time the technician arrived on time. Beyond the visible damage, the episode felt like a lapse in basic electrical judgment and attention to safety. The detail that sticks: a melted plug and the need to chase down a repair — buyers should double-check any electrical work on completion and be prepared to follow up.
Long-term Satisfaction
Long-term satisfaction for Smiley Electric holds steady at 4.3 ★. This is better than 65% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.