96Trust Score
WattBot

Solar Bill Review reviews

CALIFORNIA / EAST BAY
Solar Bill Review
172 Reviews • 1 Location 22,876 Data Points Processed

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The Verdict

Solar Bill Review earned a recommendation we give without hesitation. We found 137 reviews praising their sales process, 121 applauding post-install support, and not a single pattern of abandoning customers after the check clears. One homeowner watched Bill, the owner, spend 80 minutes on the phone with PG&E fighting a surprise $250 fee, then offer to pay it himself when the utility refused to budge. Another discovered a dead panel during a routine bill review three years post-install, something they never would have caught on their own. The company's defining trait is obsessive follow-through. They schedule annual bill reviews with every customer, catch rate-plan mistakes that cost hundreds per year, and stay involved long after competing installers ghost you. We tracked 47 mentions of workmanship quality and 50 of pricing fairness, both rooted in their model of vetting installation crews rather than employing their own. The only consistent criticism appears in 6 reviews about project timelines stretching longer than quoted, a trade-off for the hands-on oversight that prevents the panel-wiring disasters we see elsewhere.

If you want the cheapest quote in your inbox by Friday, keep shopping. But if you value a solar advisor who'll still answer your call in year three to decode PG&E's billing labyrinth, this is the company to hire.

Reviews That Shaped Our Verdict

Raghu Venkata
GoogleDec 28, 2024

Raghu Venkata partnered with Bill Gurgol, owner of SOLAR BILL REVIEW, in 2021 to design and install a 5 kW SunPower system for his home. From the initial sales meeting through installation and follow-up he found the whole process attentive and thorough. Bill and his crew dug into his PG&E bills, untangled the tariff details and helped adjust usage so the array would deliver the expected savings — a personalized bill-audit service he called the defining feature of the experience. Months after the install Bill kept that hands-on approach: during a recent bill review he discovered one panel had stopped producing, something he wouldn’t have caught on his own. That prompt, on-site troubleshooting reinforced his confidence that the system is performing as promised. The detail that sticks: this company treats bill audits and equipment checks as ongoing service, not a one-time sale, and that habit caught a silent failure before it cost months of lost production.

Verified CustomerLong-term CustomerRecent
Daron C.
YelpMay 9, 2022

Daron wrote the original review in July 2021 after a year as a customer and chose this company over a competitor because the panels promised greater reliability, durability and affordability. He discovered that after a year his system’s True Up would be only about $50, which confirmed the system’s strong performance, and the installation crew kept the site clean and worked quickly. The detail that most sticks out is Bill’s service: when a $250 “forced” true-up appeared after Daron switched to EBCE’s slightly cheaper grid (about 1% less than PG&E), Bill carved out an hour and 20 minutes to push on his behalf—calling EBCE, then a PG&E rep, then a supervisor—and after the supervisor refused to help, Bill even offered to pay the $250 himself. He watched Bill stay remarkably calm through the whole process and call attention to the fact that neither utility had warned customers about the charge. The result: excellent panel performance backed by a rep willing to take on billing disputes personally and cover a surprise $250 fee if needed.

Verified CustomerLong-term CustomerRecent
Dale R.
YelpNov 7, 2024

Dale contacted Solar Bill Review in October 2022 about putting rooftop solar on his Bay Area home and connected with Dylan; as solar neophytes they relied on the company to explain options and help them decide. In January 2023 SunPower installed a nine-panel array of 425 W modules, and the system has performed to their satisfaction since. Solar Bill Review served as a hands-on intermediary—staying available to answer questions, arranging direct contact with SunPower reps, and guiding them through all post-installation steps. Each year the company runs an annual performance review that helped them learn how the system actually performs and feel confident in its output. When SunPower recently went out of business, Solar Bill Review stepped in again to answer questions and shepherd the transition to the firms taking over SunPower’s clients, smoothing what could have been a difficult change. The most distinctive part of the experience was that ongoing, practical support—especially the annual reviews and the company’s readiness to manage a vendor collapse—which made the intermediary service feel like a rare, high-value offering in the Bay Area.

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Google
119 Reviews · 1 Location
5.0/5
Yelp
53 Reviews · 1 Location
4.8/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Raghu Venkata
GoogleDec 28, 2024

Raghu Venkata partnered with Bill Gurgol, owner of SOLAR BILL REVIEW, in 2021 to design and install a 5 kW SunPower system for his home. From the initial sales meeting through installation and follow-up he found the whole process attentive and thorough. Bill and his crew dug into his PG&E bills, untangled the tariff details and helped adjust usage so the array would deliver the expected savings — a personalized bill-audit service he called the defining feature of the experience. Months after the install Bill kept that hands-on approach: during a recent bill review he discovered one panel had stopped producing, something he wouldn’t have caught on his own. That prompt, on-site troubleshooting reinforced his confidence that the system is performing as promised. The detail that sticks: this company treats bill audits and equipment checks as ongoing service, not a one-time sale, and that habit caught a silent failure before it cost months of lost production.

PositiveVerified CustomerLong-term CustomerRecent
Dale R.
YelpNov 7, 2024

Dale contacted Solar Bill Review in October 2022 about putting rooftop solar on his Bay Area home and connected with Dylan; as solar neophytes they relied on the company to explain options and help them decide. In January 2023 SunPower installed a nine-panel array of 425 W modules, and the system has performed to their satisfaction since. Solar Bill Review served as a hands-on intermediary—staying available to answer questions, arranging direct contact with SunPower reps, and guiding them through all post-installation steps. Each year the company runs an annual performance review that helped them learn how the system actually performs and feel confident in its output. When SunPower recently went out of business, Solar Bill Review stepped in again to answer questions and shepherd the transition to the firms taking over SunPower’s clients, smoothing what could have been a difficult change. The most distinctive part of the experience was that ongoing, practical support—especially the annual reviews and the company’s readiness to manage a vendor collapse—which made the intermediary service feel like a rare, high-value offering in the Bay Area.

PositiveVerified CustomerLong-term CustomerRecent
Vivek-Laxmi C.
YelpMay 9, 2024

Vivek-Laxmi C. scheduled a five-year bill review with Bill and his team for the solar system they installed in 2019. She found the crew consistently responsive and courteous over the entire period, always available to answer questions and patiently walk through options from the original setup to today. They helped her think through practical choices—whether it makes sense to offset 100% of annual consumption, which panel to choose, and whether to install a battery now or defer that decision. The system delivered solid value, but the ongoing guidance from the team proved equally important. At the review she discovered that rising PGE rates will accelerate her payback by at least a year, and she has recommended Solar Bill Review to others.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction