96
Trust
Score
WattBot

Solar Bill Review reviews

CALIFORNIA / EAST BAY
Solar Bill Review
172 Reviews • 1 Location 22,876 Data Points Processed

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The Verdict

Solar Bill Review earned a recommendation we give without hesitation. We found 137 reviews praising their sales process, 121 applauding post-install support, and not a single pattern of abandoning customers after the check clears. One homeowner watched Bill, the owner, spend 80 minutes on the phone with PG&E fighting a surprise $250 fee, then offer to pay it himself when the utility refused to budge. Another discovered a dead panel during a routine bill review three years post-install, something they never would have caught on their own. The company's defining trait is obsessive follow-through. They schedule annual bill reviews with every customer, catch rate-plan mistakes that cost hundreds per year, and stay involved long after competing installers ghost you. We tracked 47 mentions of workmanship quality and 50 of pricing fairness, both rooted in their model of vetting installation crews rather than employing their own. The only consistent criticism appears in 6 reviews about project timelines stretching longer than quoted, a trade-off for the hands-on oversight that prevents the panel-wiring disasters we see elsewhere.

If you want the cheapest quote in your inbox by Friday, keep shopping. But if you value a solar advisor who'll still answer your call in year three to decode PG&E's billing labyrinth, this is the company to hire.

3 Stories That Stood Out

1. Daron C.
Yelp | May 9, 2022 |

Daron wrote the original review in July 2021 after a year as a customer and chose this company over a competitor because the panels promised greater reliability, durability and affordability. He discovered that after a year his system’s True Up would be only about $50, which confirmed the system’s strong performance, and the installation crew kept the site clean and worked quickly. The detail that most sticks out is Bill’s service: when a $250 “forced” true-up appeared after Daron switched to EBCE’s slightly cheaper grid (about 1% less than PG&E), Bill carved out an hour and 20 minutes to push on his behalf—calling EBCE, then a PG&E rep, then a supervisor—and after the supervisor refused to help, Bill even offered to pay the $250 himself. He watched Bill stay remarkably calm through the whole process and call attention to the fact that neither utility had warned customers about the charge. The result: excellent panel performance backed by a rep willing to take on billing disputes personally and cover a surprise $250 fee if needed.

2. Raghu Venkata
Google | Dec 28, 2024 |

Raghu Venkata partnered with Bill Gurgol, owner of SOLAR BILL REVIEW, in 2021 to design and install a 5 kW SunPower system for his home. From the initial sales meeting through installation and follow-up he found the whole process attentive and thorough. Bill and his crew dug into his PG&E bills, untangled the tariff details and helped adjust usage so the array would deliver the expected savings — a personalized bill-audit service he called the defining feature of the experience. Months after the install Bill kept that hands-on approach: during a recent bill review he discovered one panel had stopped producing, something he wouldn’t have caught on his own. That prompt, on-site troubleshooting reinforced his confidence that the system is performing as promised. The detail that sticks: this company treats bill audits and equipment checks as ongoing service, not a one-time sale, and that habit caught a silent failure before it cost months of lost production.

3. Dale R.
Yelp | Nov 7, 2024 |

Dale contacted Solar Bill Review in October 2022 about putting rooftop solar on his Bay Area home and connected with Dylan; as solar neophytes they relied on the company to explain options and help them decide. In January 2023 SunPower installed a nine-panel array of 425 W modules, and the system has performed to their satisfaction since. Solar Bill Review served as a hands-on intermediary—staying available to answer questions, arranging direct contact with SunPower reps, and guiding them through all post-installation steps. Each year the company runs an annual performance review that helped them learn how the system actually performs and feel confident in its output. When SunPower recently went out of business, Solar Bill Review stepped in again to answer questions and shepherd the transition to the firms taking over SunPower’s clients, smoothing what could have been a difficult change. The most distinctive part of the experience was that ongoing, practical support—especially the annual reviews and the company’s readiness to manage a vendor collapse—which made the intermediary service feel like a rare, high-value offering in the Bay Area.

Platforms Monitored

Google
119 Reviews · 1 Location
5.0/5
Yelp
53 Reviews · 1 Location
4.8/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Raghu Venkata
Google | Dec 28, 2024 |

Raghu Venkata partnered with Bill Gurgol, owner of SOLAR BILL REVIEW, in 2021 to design and install a 5 kW SunPower system for his home. From the initial sales meeting through installation and follow-up he found the whole process attentive and thorough. Bill and his crew dug into his PG&E bills, untangled the tariff details and helped adjust usage so the array would deliver the expected savings — a personalized bill-audit service he called the defining feature of the experience. Months after the install Bill kept that hands-on approach: during a recent bill review he discovered one panel had stopped producing, something he wouldn’t have caught on his own. That prompt, on-site troubleshooting reinforced his confidence that the system is performing as promised. The detail that sticks: this company treats bill audits and equipment checks as ongoing service, not a one-time sale, and that habit caught a silent failure before it cost months of lost production.

2. Dale R.
Yelp | Nov 7, 2024 |

Dale contacted Solar Bill Review in October 2022 about putting rooftop solar on his Bay Area home and connected with Dylan; as solar neophytes they relied on the company to explain options and help them decide. In January 2023 SunPower installed a nine-panel array of 425 W modules, and the system has performed to their satisfaction since. Solar Bill Review served as a hands-on intermediary—staying available to answer questions, arranging direct contact with SunPower reps, and guiding them through all post-installation steps. Each year the company runs an annual performance review that helped them learn how the system actually performs and feel confident in its output. When SunPower recently went out of business, Solar Bill Review stepped in again to answer questions and shepherd the transition to the firms taking over SunPower’s clients, smoothing what could have been a difficult change. The most distinctive part of the experience was that ongoing, practical support—especially the annual reviews and the company’s readiness to manage a vendor collapse—which made the intermediary service feel like a rare, high-value offering in the Bay Area.

3. Vivek-Laxmi C.
Yelp | May 9, 2024 |

Vivek-Laxmi C. scheduled a five-year bill review with Bill and his team for the solar system they installed in 2019. She found the crew consistently responsive and courteous over the entire period, always available to answer questions and patiently walk through options from the original setup to today. They helped her think through practical choices—whether it makes sense to offset 100% of annual consumption, which panel to choose, and whether to install a battery now or defer that decision. The system delivered solid value, but the ongoing guidance from the team proved equally important. At the review she discovered that rising PGE rates will accelerate her payback by at least a year, and she has recommended Solar Bill Review to others.

02

1. Suneil Thomas
Google | Apr 20, 2024 |

Suneil Thomas tackled a complicated roof layout and the usual headache of solar finance and billing when he went solar. What distinguished his experience was the company's follow-up more than a year after activation — they checked system performance, reviewed rate-plan options with him, and pointed out potential battery issues. He found the team persistent in solving the design challenges, and Bill, the owner, remained friendly and helpful throughout. The detail that stuck with him: the crew came back to help untangle billing and battery questions instead of leaving him to navigate it alone.

2. Philip F.
Yelp | Feb 25, 2024 |

Philip bought a SunPower solar system in late 2019 and added a home battery in 2021. He chose Solar Bill Review because they don’t just sell panels — they design the system and then match customers with carefully vetted installers, acting as an Elite Dealer for SunPower and continuing to support customers after the sale. For the first four years he barely looked at his true-up because the system was so well designed that his annual reconciliation averaged only about a $100 swing. Then he bought an EV and installed a high-speed charger, and winter usage pushed his newest true-up to $720 when the bill arrived in mid‑February. He checked with PG&E and then reached back out to Solar Bill Review. Within 24 hours he had a half-hour Zoom with Bill, the owner, who walked him through different PG&E rate plans, examined his usage and production patterns in the SunPower app, and recommended battery settings and a new rate plan. The analysis showed the change would save him money, so he decided to switch plans. What stood out to him was the company’s ongoing, no-cost follow-up: quick, expert help that turned a surprise $720 bill into a concrete plan to reduce future costs, on top of the solid,

3. NC Nagarajan
Google | May 4, 2024 |

Nagarajan has been a customer for almost three years and discovered steady, professional service throughout that time. He encountered staff who were consistently respectful, knowledgeable, and responsive, and a recent conversation with Mr. Adrian matched that same level of care. He still awards the company five stars — the memorable detail is the sustained quality of customer interactions over several years.

03

1. Mario C.
Yelp | Apr 27, 2024 |

Mario had this company install solar on his home, then brought them back ten years later to add a battery. He found Bill and the crew easy to work with, and the battery installation truly transformed how he managed his energy. After the upgrade he laughed when a PG&E statement arrived showing a -$99.00 balance. The detail that sticks: the battery turned years of solar into an actual credit on his bill.

2. Sasidhar Reddy
Google | Apr 5, 2024 |

Sasidhar had a SunPower system put on his home in 2022, and it has been buffering him against the steady rate hikes from his energy provider. Bill and his team stayed hands-on after the install, routinely checking the array and walking Sasidhar through an annual review of spending and ROI. Adrian ran one of those reviews, untangled the confusing PGE billing for him, and helped him spot practical ways to optimize his energy costs. What continues to stand out is the ongoing customer care—the yearly financial checkups and a technician willing to decode utility bills—more than just the panels on the roof.

3. Bharath Krishnaswamy
Google | Jun 7, 2023 |

Bharath Krishnaswamy had solar installed by Bill and his team years ago and found their support didn’t end once the panels were on the roof. He walked away with a company that stays engaged: they kept in regular touch after installation and still call every year to walk through his PG&E statement, explain the charges, and help him make the most of his system. That annual billing walkthrough — an ongoing service rather than a one-time handoff — is the detail that stuck with him.

Long-term Satisfaction

Long-term satisfaction for Solar Bill Review holds steady at 5.0 ★. This is better than 78% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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