90
Trust
Score
WattBot

Solar Works reviews

NATIONAL
Solar Works
45 Reviews • 2 Locations 5,985 Data Points Processed

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The Verdict

We recommend Solar Works without reservation. We analyzed dozens of customer accounts spanning two decades and found a near-spotless record of quality work and follow-up care that outlasts the sale. One homeowner paid out-of-pocket to have Solar Works reinstall panels during a settlement because he trusted them more than the free option. Another returned after 20 years for a third major upgrade, citing the same physics-obsessed attention to detail that defined his first install. Reviews show 27 mentions of workmanship quality and zero complaints about shoddy execution. The standout pattern is post-installation support: 22 reviewers praised follow-up visits, free monitoring fixes, and reliable system performance years later. We also noticed exceptional communication during the install phase. Sixteen reviewers highlighted responsive sales teams who refined plans over weeks, answered endless questions, and delivered detailed quotes instead of lowball estimates. One off-grid project that larger installers turned down was completed ahead of schedule at half the quoted cost, with a faulty product replaced under warranty days after the call.

If you want an installer who'll still pick up the phone in year fourteen to troubleshoot a monitoring glitch, Solar Works is worth the premium. You won't find the absolute lowest bid, but you will get a team that sweats the details and sticks around.

3 Stories That Stood Out

1. James J. O'Hara
Google | Apr 16, 2025 |

James J. O'Hara returned to Solar Works for a third major project after the company installed his original solar system about 20 years ago. He also had them replace panels a few years back as part of a manufacturer settlement, and although a different contractor offered free installation under that deal, he chose to pay out of pocket so Solar Works would handle the work and keep the installation standards consistent. Over the past two decades he has relied on their prompt, courteous, and dependable service, expects the current system to last another 20 years or more, and values the continuity of having the same installer provide both high-quality work and ongoing personalized support.

2. Margie G.
Yelp | Oct 17, 2016 |

Margie G. faced a frustrating situation: a 10-year-old off‑grid, ground‑mounted solar system that was failing to collect power, forcing her to rely increasingly on a backup generator. Several local installers balked at the job—calling off‑grid too complicated or the project too small—and handed her quotes north of $20,000. Solar Works, and John M. in particular, stepped in without hesitation. John produced a materials and installation proposal that came in at about half the price of the others and identified an optimal spot to mount panels on the roof. The crew finished the installation on the promised timeline, actually ahead of schedule, and left the system producing much better power right away. A few weeks later Margie spotted something that didn’t seem right; she called John, he acknowledged the issue as a warranty matter, and dispatched a crew within days to replace a faulty component. After the replacement the system’s performance jumped to the point that she hasn’t needed to run her generator since. What sticks is how Solar Works took on a tricky off‑grid upgrade other companies avoided, delivered a lower-cost solution, and backed it up with fast, effective warranty service

3. John Mason
Google | Sep 26, 2023 |

John Mason knew Solar Works' long-standing presence in Sonoma County and brought them in to design a solar system for his home. He worked with Kyle over several weeks, refining options and tweaking the layout until they settled on a specific plan; Kyle stayed reachable by phone, patiently answered a steady stream of questions, and often agreed when John raised ideas he’d been thinking about too. What stood out was Solar Works' approach to pricing: they dug into the details and delivered a firm quote based on a detailed plan rather than a quick, lowball estimate, and the final price matched what other reputable companies would charge. John admits he wasn’t the easiest customer—more questions, more tweaks—but the team never lost patience, and he came away impressed by their work ethic and teamwork. The installation crew arrived friendly, respectful, and clearly competent, answering questions on site, and they even fitted an electric car charger in his garage at no extra cost — a concrete, memorable bit of follow-through that capped the project.

Platforms Monitored

Google
32 Reviews · 1 Location
4.8/5
Yelp
13 Reviews · 3 Locations
4.4/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.2/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 90

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 13 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Carson Lee
Google | Oct 14, 2024 |

Carson Lee has worked with Solar Works for a few years and has leaned on them for the household’s solar needs. Over that time they discovered a consistently professional, transparent approach: the crew recommended systems that fit the family’s needs instead of pushing one-size-fits-all solutions. What kept the relationship going was the personal treatment — conversations and guidance that made them feel like a person rather than a number — a practical, human detail that stood out long after installations finished.

2. Sheila Peterson
Google | Sep 5, 2024 |

Sheila went solar just over a year ago and, after seeing her true-up bill, discovered the system performed even better than she expected. She shopped several installers and chose Solar Works because their team walked her through every step so thoroughly that she jokes she could be a salesperson. They reviewed her average usage, planned panel count with a new hot tub in mind, and sized the system accordingly. After a year of production her electric bill usually stays under the utility’s $20 minimum charge — the concrete result that sealed the decision for her.

3. Eli Zaturanski (Zaturanski Photography)
Google | Jan 20, 2024 |

Eli Zaturanski (Zaturanski Photography) had Solar Works install solar panels at his home about ten years ago. When their monitoring showed his inverters stopped reporting, Solar Works came out twice at no charge to install a connection device and confirm the array’s production was healthy. He found communication straightforward and experienced a level of service he describes as standing up to the best business standards. Eli would hire them again for solar, battery, or electrical work — the detail that stuck with him: after a decade the installer returned, handled the monitoring problem with two complimentary on‑site visits, and left the system producing as intended.

02

1. James J. O'Hara
Google | Apr 16, 2025 |

James J. O'Hara returned to Solar Works for a third major project after the company installed his original solar system about 20 years ago. He also had them replace panels a few years back as part of a manufacturer settlement, and although a different contractor offered free installation under that deal, he chose to pay out of pocket so Solar Works would handle the work and keep the installation standards consistent. Over the past two decades he has relied on their prompt, courteous, and dependable service, expects the current system to last another 20 years or more, and values the continuity of having the same installer provide both high-quality work and ongoing personalized support.

2. Eli Z.
Yelp | Jan 20, 2024 |

Eli Z. had a set of solar panels installed about ten years ago and recently discovered the system’s inverters stopped reporting to the installer’s monitoring. The company returned twice at no charge, installed a connection device, and personally verified that production was back to normal. He found communication easy and watched the crew handle the problem without pushing for extra fees or upsells. The standout for him was the decade-later follow-up: a company willing to come back, fix the link, and confirm output free of charge felt like a clear sign of reliable service. For anyone considering solar, battery, or other electric solutions, that kind of responsiveness — returning to fix a reporting issue and confirm production — is the detail that mattered most to him.

3. sr0828
Google | Sep 26, 2023 |

sr0828 chose Solar Works for a residential rooftop solar system and, in an update dated 9/16/2024, remained thrilled with the result. They ended up with an attractive array and what looked like a first-class installation, and the system has run perfectly for about a year with absolutely no problems. The memorable takeaway for prospective buyers: the panels not only look good on the roof but have delivered a year of trouble-free operation — a concrete sign of reliable workmanship.

03

1. Paul W. Ennis, PPAHN - Patient Advocate & Navigator
Google | Jun 11, 2021 |

Paul W. Ennis celebrated the day his rooftop PV system—installed by Solar Works/Sebastopol in 2013 on the family property at 4545—finally made the PG&E meter spin past 00,000 and begin running into negative. He has been feeding the grid since installation, and today's reading felt like the first time the dial truly matched that reality. He credits Solar Works/Sebastopol and Tommy for the reliable workmanship that turned a shade-free spot on the land into a steady source of exportable power. He still pictures his dad, who loved the place and would have been proud that the household stopped paying PG&E and started producing its own electricity. The memorable detail that sticks: watching the meter flip and run negative—concrete proof the system is now exporting energy rather than drawing from the utility.

2. Joe R.
Yelp | Jul 17, 2019 |

Joe discovered that after a little more than a year his 14-panel system left him with only about $400 in net electricity costs on his PG&E annual true-up — and that included regular charging of his Chevy Bolt EV. He ended up pleasantly surprised by the system’s performance and the real-world savings. The Solar Team handled the install and follow-up, answered questions quickly, and stayed responsive whenever he needed help. He keeps insisting he should have gone solar years earlier; the striking takeaway for him is how low that annual net bill was even with frequent EV charging.

3. Liz Brown
Google | Apr 16, 2018 |

Liz Brown has relied on Solar Works for more than 15 years; they just finished installing a second, upgraded solar system on the roof of her Sebastopol house to replace the smaller array put in back in 2002. She found the team unusually knowledgeable and hands-on — they handled installation and maintenance, answered technical questions over the years, and proactively alerted her to tax incentives and other ways to save on her shift to alternative energy. The relationship stretched beyond transactions: she appreciated their environmental-minded approach and visible support for local causes, including Sonoma Clean Power. What stuck with her most was the combination of long-term technical support and active community advocacy that kept her informed and saving money long after the panels went up.

Long-term Satisfaction

Long-term satisfaction for Solar Works holds steady at 4.8 ★. This is better than 69% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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