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This company's door-to-door sales practices are an immediate red flag. We found nine reviewers who described rude or profane conduct at their front door, including one salesperson who called a homeowner a profanity after she declined. Beyond the sales problems, installation customers hit frustrating delays. One reviewer waited two full months for a meter after installation, calling repeatedly for updates that never came. Another failed the city inspection and had to wait weeks for corrections, with no advance notice about when crews would return. The 21 reviews mentioning installation hiccups paint a pattern: panels eventually work, but the path to turn-on involves rework, miscommunication, and app login headaches. Even when the hardware performs well (50 reviewers praised workmanship), SolarCo's project execution and post-sale responsiveness fall short. Thirty-two reviews flagged sales conduct issues, and 19 mentioned poor post-sale support. One customer couldn't reach the company five years later to upgrade a battery. That's not the reliability you need for a 25-year investment on your roof.
If you value a smooth, communicative installation process and responsive long-term support, look elsewhere. The panels may perform fine once energized, but getting there involves avoidable frustration and unforced errors.
Victoria B. had a prominent "No Soliciting" sign on her front door when a young door‑to‑door solar salesperson kept returning to pitch his product. After the fifth interruption she shut the door and declined, and he responded with an expletive before immediately insisting he had said "Have a nice day." She knew what she heard, found the encounter shockingly rude, and faulted the company for sending someone who ignored a posted request and then resorted to profanity.
After a year of digging into options, Michael H. decided he wanted to own a solar system for his house rather than lease, and SolarCo’s on-site quote and financing looked very attractive. He hit a snag when the loan paperwork came through — the rate he’d been quoted didn’t stick because his credit score was a few points lower than expected (he’d just bought the house a year earlier). He contacted SolarCo, and the company worked with the lender to sort that out. The real trouble came from one office contact, Cameron. After signing the paperwork, Michael went weeks without an update. He had an electrical panel upgrade lined up and, after three weeks of silence, called to check the status. Cameron told him the electrician was scheduled and that Michael should have been notified — he hadn’t. A week later the crew arrived and the installers themselves were professional, efficient, and clearly cared about quality; Michael was impressed by how they treated the house. That crew ran into a paint problem: they used up the homeowner’s paint while spraying conduit and offered to fetch more. Michael left them the original can and the Dunn Edwards formula. When the installers returned Monday
Russ W. discovered his home solar battery needed an upgrade after five years, but when he reached for help the phone number on his paperwork didn't connect him to solarco. He tried repeatedly and couldn't get hold of the company, leaving him with an aging battery and no clear route to service or a replacement. Frustration hardened into feeling "screwed again" by corporate support because warranty or upgrade assistance wasn't reachable. The concrete takeaway for prospective buyers: confirm contact numbers actually work and get documented, long‑term support or replacement terms before signing — Russ ended up with a battery due for replacement and no one to call.
Passed screening
Passed screening
Operating longer than most installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
Janice had SolarCo install her home solar system seven years ago, and it still performs reliably today. She reaches out whenever questions come up, and SolarCo’s professional staff step in and provide the correct solutions. After seven years of steady operation paired with responsive, solution-focused support, the lasting reliability and ongoing customer service are what stick.
Colleen K. had been considering solar for five years, and after comparing options discovered most companies were pushing expensive leases. She and her husband ended up buying a system they could actually afford, which became the defining win of the whole experience: they own the panels rather than being locked into a lease. From initial contact through final hookup, the installer kept them informed with notifications at every step, and every person they dealt with was polite and accommodating. The only real snag came from the city permitting office and the electric utility arguing over where the array should be placed; the company stepped in, handled the permits and coordination, and moved the project through in a timely way. What stayed with them most was owning the system and having the company manage the bureaucratic headaches — she and her husband recommend SolarCo Solutions for buyers who want a purchased system and hands-on support.
Jason D. answered a knock from a door-to-door salesperson after he'd been curious about solar, and the next day met Wayne, who walked him through the whole process. With a ranch-style 1,650 sq ft house and only a few months of utility statements to work from, Wayne sketched out a modest 3 kW system that fit the household’s usage and emphasized that real savings would require some behavioral changes — more awareness, LED lights (already done), and running the A/C a bit warmer. Permitting and plan drafting slowed the start, but once permits cleared a three-person crew replaced the main breaker panel, installed the panels in about half a day, and wrapped up the full job in a single day. The crew worked efficiently, the electrician even matched the stucco paint where he routed conduit, and the lead tech took time to explain the wireless monitoring so he felt comfortable with system operation before they left. After a year the outcome was striking: the system produced a negative True-Up balance, meaning PG&E paid him back, and his combined electric and gas bills averaged about $15 in summer and $60 in winter. At peak summer production the array generated roughly 580 kWh while the家消耗
A year after Solar Co. first came by, Shanin reached back out to have them return and quote an upgrade to an old panel. The sales team walked through every question with clear answers and no vague promises, which made the decision easy. Installation kicked off and wrapped up in under a week; the crews showed up professional and accommodating, cleaned up thoroughly and even did touch-up paint where the old panel had been replaced. They did encounter a few bumps: PG&E took longer than expected to stop the old account, which led to receiving a utility bill and a Solar Co. loan payment in the same month, and the homeowner felt a bit left hanging afterward while paperwork and inspections were still sorting themselves out. The biggest worry turned out to be the monitoring app — it looked inaccurate and made them fear the system couldn’t keep up with demand. Solar Co. reassured them the array was fine, and a check of the PG&E production numbers confirmed it: the system was producing more than they used, even with the dryer and air conditioning running. That confirmation — seeing the utility site show clear excess production — is what turned concern into confidence that the install will be
Tom M. chose SolarCo to put solar on his house and experienced steady, helpful customer service from the first estimate through installation. SolarCo handled the interactions and paperwork with PG&E, so he didn't have to chase approvals or billing setup. An update after a little more than a year: the PG&E year‑end true‑up arrived $30 lower than SolarCo’s estimate, and the system has run without any problems.
Darnell I. jumped at the idea of rooftop solar and felt good about the decision—until his first true‑up bill arrived a year later. He discovered that the company never clearly explained how the true‑up would work and came away feeling key information had been withheld to get the sale across the line. When he reached out to management for help, the conversation took a worse turn: instead of answers, he was accused of lying. He ended up frustrated and distrustful, not over system performance but over what he sees as dishonest sales practices and a defensive, blaming response from the company.
Richard S. now checks the system’s real-world impact through the company’s app, watching production by day, week, month and across each billing cycle. He was happy with the deal — the crew sized the array to fit the size of his home and didn’t push extra panels. The consultant walked him through the practical nuances of living with solar and had answers to every question, leaving him confident about how the system will perform. He ended up with a setup he can monitor in real time and the reassurance that it was priced and sized appropriately from the start.
Greg A. encountered a salesperson who pushed for an on-the-spot signature—an aggressively salesy, car-dealer style close. He hesitated, but everything settled quickly after that. The installer arrived promptly and had the panels up and the system running the same day; inspections cleared within a week, and the house switched over to solar. When he phoned with a couple of follow-up questions, the company answered right away. The standout: a high-pressure sales pitch up front, followed by a near-immediate installation and responsive post-sale support that left the home running on solar within about a week.
Russ W. discovered his home solar battery needed an upgrade after five years, but when he reached for help the phone number on his paperwork didn't connect him to solarco. He tried repeatedly and couldn't get hold of the company, leaving him with an aging battery and no clear route to service or a replacement. Frustration hardened into feeling "screwed again" by corporate support because warranty or upgrade assistance wasn't reachable. The concrete takeaway for prospective buyers: confirm contact numbers actually work and get documented, long‑term support or replacement terms before signing — Russ ended up with a battery due for replacement and no one to call.
Long-term satisfaction for Solarco holds steady at 4.3 ★. This is better than 80% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.