Sun America Solar reviews

Desiree’ D. first came to Mark and his crew when they installed solar on her home and existing roof, back when incentives and tax breaks were still driving a lot of interest. Among the quotes she gathered, his pricing and service stood out, and the installation team left the place looking neat because they worked respectfully, carefully, and efficiently. The real test came five years later, though, when a storm damaged the roof. Mark answered right away, helped her sort through a stack of insurance forms, and even bridged the gap with the insurer so the city’s roof requirements were understood and approved. He translated the industry jargon into plain language and helped keep her out-of-pocket costs low. His crew then removed and cleaned the panels, handled the roof replacement, put the system back in place, and wrapped up quickly with the work area cleaned up around them.

John first worked with Sun America Solar back in 2015, when they put 250-watt panels on his home and left him with a system that kept running exactly as promised, without any cleaning or maintenance hassles. When his power needs grew, he reached out to Marcus for an expansion, and Marcus came out to the house to map out the addition in person. The price came in reasonable, and after they set the install date, Marcus, Mark, and Matt handled the new 380-watt panels without a hitch. The standout here was how smoothly the whole add-on went on top of an older system that had already been performing well for years, right down to the hands-on planning visit and the clean installation.

John came into the project with a recent solar install on his home, and the part that stood out most was how smoothly the whole thing moved from first quote to final hookup. The crew handled each step professionally, and the finished panels ended up looking sharp on the roof. Even better, his energy bills were already starting to drop soon after the system went live.

Gary had a 27-panel solar array installed on his house in 2015, and the system has been running flawlessly ever since. What set Sun America Solar apart for him was their deep roofing background before they moved into solar, which gave him confidence that the installation would protect the house as well as power it. Years later, he had no roof problems at all and was already seeing the system pay for itself through the annual savings.

Jared came away from a solar installation that stood out as much for the crew’s care as for the panels themselves. From the start, they kept communication steady, adjusted easily when scheduling snags came up, and made room for the couple’s needs without turning the process into a hassle. What stuck with him most was how thoroughly they treated the house like their own: they kept the work area clean, avoided scuffing anything, and took the time to explain what they were doing whenever questions came up.

Jared came away with a solar crew that made the whole process feel easy from the start. The installers arrived with a friendly, knowledgeable manner and took the time to explain what they were doing, answering questions without making him feel rushed. What stood out most was how smoothly they handled a schedule change on his end, adjusting without fuss and keeping communication open throughout.

Wayne and Kate Kissinger were dealing with a solar array on their property that had gone quiet after being installed years earlier by SunPower, a company that has since closed. Rather than leaving them stuck with a dead system, the team traced the problem, helped pinpoint the original equipment manufacturer, and reached out to get the right support lined up. What stood out was how they turned a frustrating legacy issue into a workable path forward, giving clear guidance that brought the system back to life.

Tom’s solar array on his home had gone dark when he brought Sun America out to diagnose it, and they traced the problem to a failed inverter. They swapped in a new unit and got the system back up and running smoothly. Tom also had them fit a larger inverter than the immediate setup required, planning ahead for an expansion down the road. That forward-looking upgrade left him set up for the next phase of the project, with the same crew already lined up to handle it.

Jose ended up in good hands with Sun America Solar when he needed panels installed on a steel roof, the kind of job only a few solar companies are equipped to handle. Marcus Kirchen, the co-owner, took the time to walk him through the process and broke down the choices in plain terms, from how many panels would be enough to the different inverter and battery storage options. That mix of patience and technical know-how stood out, especially on a roof type that can narrow the field right from the start.