Synergy Power reviews

Gloria had Synergy Power put solar panels on her home twice—first in 2021 and again in 2023—and in 2021 they also installed a 240V outlet intended for an electric vehicle. When she finally bought a plug‑in hybrid and its charger, she couldn’t push the charger fully into that outlet and assumed the receptacle was too shallow. Synergy Power sent Julian M., who discovered the real problem: she simply didn’t have enough strength to seat the connector past the first half of the opening. He demonstrated the issue, then reinstalled the outlet so it sits squarely on the stud and fitted the charger’s seating hardware. Julian’s courtesy and willingness to do more than requested turned a frustrating plug fit into a secure, usable installation — the outlet now holds the charger cleanly and reliably.

Gary P. first had Synergy Power install a solar panel array, a backup battery and a SolarEdge control system on his home several years ago. He watched them return a few years later to add ten more panels and handle a few timely warranty repairs, and they just came back again to fit a new SolarEdge EV charger for his new electric car. The crews showed up on time, worked efficiently and courteously, and stayed responsive whenever issues or upgrades came up. Across installations, repairs and the recent charger hookup, the work stayed focused on keeping the system performing well — and it all came at a competitive price. The detail that stuck with him: Synergy Power didn’t disappear after the sale — they kept coming back for upgrades and fixes, so his system stayed in top shape over the years.

Dave hired Synergy Power to outfit his Bay Area home with a new solar system and discovered a project that ran smoothly from start to finish. He watched the company use state-of-the-art design tools while sales, engineering, permitting, logistics, installation, and accounting all coordinated tightly. The engagement included a consultant/point person, a project team—Amy, Melissa, Mark, Desirea, Naomi, Ruby, Janiece, and Rebekah—and an installation crew led by Martin with Manny, Carlos, Jesus Sr., and Leonel. He singled out Martin and his crew as true professionals: Martin listened to his wife’s preferences for battery and conduit placement, adjusted the plan accordingly, and the crew even painted the conduits to match the house paint so the work blends in. He values working with a local Bay Area company and looks forward to being a continuing customer; the detail that stuck with him most was how the installation was customized and finished to look like part of the house rather than an add-on.

Tom F. noticed a roof leak two years after his solar system was installed and called the company. The next day two technicians, Israel and Phil, arrived, traced the leak to the cable penetration for the panels and discovered it was caused by accumulated debris on the roof. They repaired the problem quickly and efficiently, walked him through exactly what had happened, and left him with practical maintenance advice to prevent a repeat. He ended up with a fixed roof and a short, clear plan for keeping debris away from the panel penetrations.

Kraig had Synergy install a residential solar system two years ago, and the original installation ran smoothly with the system performing as expected. A year after that he added a few more panels and a heat pump—another straightforward upgrade that left him happy enough to recommend Synergy to friends. But the relationship stalled when he pursued a battery storage system: seven months of trying to get a quote produced nothing, and repeated delays left him worrying that his business wasn’t a priority. While waiting he started shopping around and discovered other local solar companies offering more competitive pricing and clearer, more knowledgeable quotes. The experience flipped from reliable early service to frustrating inaction, and what lingers is the seven-month wait for a single quote that never arrived.

After years of sitting on the fence and talking to dozens of installers, Marc S. finally pulled the trigger and narrowed his choice to Synergy Power and one other company. He chose Synergy largely because DeAnn Young worked with him on options and pricing and — unlike most installers he’d met — let him pick the panels he wanted. He appreciated DeAnn’s transparency and the absence of pressure during the decision process. Even with a rush of bookings tied to the tax incentive ending in September 2025, Synergy honored the original install date despite Marc taking a few weeks to sign the contract. The crew showed up and completed the entire installation in one day. Julian, the lead installer, kept him updated throughout, and when Julian was busy other team members — Omar, Martin, Hugo, and Isaac — stepped in to answer questions. Because Marc’s biggest worry was roof leaks, the crew photographed the work to provide visual proof and ease his concerns. On the back end, Rebekah and the accounting team handled a few hiccups with the credit union so the paperwork stayed on track, and Ruby took his initial after-hours call, carefully collecting details and passing them to DeAnn. Most of a

Andrew S. upgraded an older solar installation at his home with two Powerwalls and additional panels, and he walked away very pleased with the result and impressed with Synergy. He scheduled a call with Eric and discovered Eric had already prepared two complete plans during that first conversation — roof-layout diagrams, full parts lists, and power-production estimates ready to review. The installation itself moved smoothly. A crew of Hunter, Julian M, Nate, Brian, and Enrique handled the work, and Hunter in particular improvised a smarter garage layout, made room for Andrew’s picky network gear, and stayed available afterwards for tech support. Julian handled the inspection without fuss. What stuck with him most was the upfront level of preparation on the proposal and Hunter’s on-site problem solving and follow-up support — those two details made the whole upgrade feel effortless.

Steven Z. chose Synergy Power to install a 17.85 kW solar array plus two Powerwalls on his ranch-style home in Livermore. He kicked off the process in May, signed the contract in June, and had the system installed in August — a clean three-month turnaround from first contact to finished equipment. He worked first with DeAnn for the initial consultation; she stayed on hand through several followup calls and texts while he compared multiple bids, and even steered him to a credit union that provided financing at a reasonable rate. Installation took three days. Hunter and his crew — Julian M, Nate, Brian, and Enrique — arrived on time, worked professionally, and walked him through how the components interact. Hunter also stayed to set up the monitoring and control apps so he could watch and manage the system. Beyond the technical work, the crew left the property tidier than they found it and took the extra step of painting the conduit to match the house, which made the final installation look integrated rather than bolted on. He ended up with the full 17.85 kW system, two Powerwalls, working apps, and a painted conduit that blends into the façade — a detail he still notices.

Rona L. spent more than a month chasing quotes from installers recommended by neighbors, only to run into sky-high prices and a nagging feeling that she was being upsold. She almost gave up on solar until a Yelp review from someone in a similar spot led her to Synergy — and she couldn’t be happier with the pivot. From the very first call a warm, responsive staffer put her in touch with DeAnn, who showed up on time, stayed honest, and quickly earned trust. DeAnn talked her out of buying the flashiest panels everyone else was pushing — explaining they weren’t delivering the wattage advertised — and focused on value and the right system size. DeAnn and the technician stayed patient while Rona shopped and compared endless configurations, ultimately steering her away from unnecessary expenses. After signing, the whole Synergy team kept that momentum: replies within hours, smooth internal communication, and a permit approved in three days. The install was moved up by two weeks; the crew (Hunter, Julian M., Nate, Brian, Enrique) finished the physical work in a day and a half, and Rona’s system was live the same day they finished. Neighbors who went with other companies still waited—by