97Trust Score
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Taylor Energy Solar & Batteries reviews

CALIFORNIA / NORTH BAY
Taylor Energy Solar & Batteries
38 Reviews • 1 Location 5,054 Data Points Processed

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The Verdict

Taylor Energy delivers installations that work better than promised. We analyzed dozens of reviews and couldn't find a single complaint about workmanship, missed timelines, or installation quality. One homeowner's system generated 12% more energy than the initial estimate, enough to power an EV charger without touching the grid. Another received a follow-up inspection two years post-install when Sean spotted a potential issue while driving through the neighborhood. We found 15 reviews praising fast, efficient installs with meticulous attention to detail. Sean Taylor physically climbs onto roofs with measurement tools rather than relying on satellite photos, then graphs your hourly PG&E usage against projected production so you can see exactly how the system will perform across a full year. Of the 29 reviews mentioning project management, all 29 praised on-time completion and clean job sites. One couple hired Taylor after a competitor left them waiting 13 months with an unapproved battery system. Taylor got them to Permission to Operate in four months during their busiest season. (When your redemption story involves solar panels, you've found the right installer.)

If you want the cheapest quote, keep shopping. But if you want an installer who'll show up two years later to inspect your system unprompted, and who measures sunlight intensity on your actual roof instead of guessing from Google Earth, the premium is worth it.

Reviews That Shaped Our Verdict

james_sergi
EnergySageAug 1, 2018

Jim hired Sean Taylor of Taylor Energy to install a residential solar system, and what stood out most was Sean calling two years later to say he was in the area and wanted to inspect the array. He received a fair, comprehensive estimate, and the project was completed on schedule and at the quoted cost. Sean brought clear industry knowledge, identifying solar options that fit the home’s specific needs without trying to oversell; each recommendation came backed by data. Sean stayed on site and directed a professional crew that proved experienced, kept the work area tidy every day, and treated the property with respect. That combination of accurate pricing, hands-on management, and a two-year courtesy check-up left him confident Taylor Energy provides dependable, ongoing service rather than just a one-time sale.

Verified CustomerLong-term CustomerUnfair
rmsa
EnergySageMay 20, 2018

rmsa had three installers under consideration for a commercial solar system for their business and initially ranked Taylor Energy third because they didn’t offer financing and had proposed a panel brand he’d questioned. Meeting with Sean changed everything. Sean climbed onto their roof, measured sunlight intensity at multiple locations, and inspected specific panel sites in person — unlike the other bidders who relied on Google Earth images or ground-level looks. After rmsa asked for different equipment, Sean reworked the proposal using Panasonic premium panels with a SolarEdge inverter and optimizers. He also took the homeowner’s full year of hourly PG&E usage data and produced a clear graph overlaying that usage with the system’s projected production so rmsa could see how the array would meet needs across seasons. Convinced by the performance picture and, after comparing financing costs, choosing to pay cash, rmsa moved forward. Sean and his crew arrived when promised, handled the install with close attention to detail and professionalism, and finished in two and a half days despite rainy weather. Sean arranged and attended the final inspection, then delivered a comprehensive set

Verified CustomerLong-term CustomerUnfair
motorman89
EnergySageJul 2, 2023

After a year and a half of dead-end excuses and an unusable battery system from a previous contractor, Bill decided in February 2023 to try solar again for his home. He had endured a fall 2021 install that left him waiting 13 months with little or no communication, discovered the battery was unlikely to pass California approval, hired an attorney to remove the equipment and secure a refund, and missed roughly 18 months of expected energy savings. Ready to move on, he solicited bids from two well-regarded local firms with top-tier gear; prices were close, but first impressions swung the job to Taylor Energy. From the first call with Selena to a follow-up from Tory and an on-site visit with Tory and owner Sean, Bill found the team professional, courteous and surprisingly compassionate about his prior ordeal. Subsequent interactions with Brandon and Tristan, the electrical contractor, reinforced that impression. Sean walked him through how battery storage should work and precisely why the earlier install had failed, which sealed the decision. Tory even framed the project as being part of a "redemption story," and the crew proceeded with that tone. They moved quickly: the process,1

Verified CustomerLong-term CustomerRecent

Platforms Monitored

EnergySage
38 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating

Not BBB rated.

Review Patterns

Contractor License

License information could not be confirmed.

What You Can Expect

robandjoecmor
EnergySageAug 19, 2018

This homeowner enlisted Taylor Energy to outfit their house with a new solar panel system and ended up with a faster-than-expected installation. Sean and his crew kept a relaxed, professional approach that smoothed every step of the project and finished the work in minimal time. The homeowner appreciated that Sean stayed engaged long after the panels were up—checking in frequently for over a year and answering questions quickly with detailed responses before, during and especially after the install. The final outcome surprised them: the system now delivers more energy than the original estimates. The detail that stands out for a prospective buyer is the combination of prompt, ongoing support and a system that outperformed expectations.

PositiveVerified CustomerLong-term CustomerUnfair
brunorowell
EnergySageAug 8, 2018

Bruno needed a full solar setup — an in-ground panel array and all the balance-of-system hardware to supply electricity to multiple buildings, plus an upgrade to his electrical service and main panel. He picked Taylor Energy from three West County bids because Sean Taylor’s estimate was competitive and Sean personally took time to answer every question; Bruno found him noticeably more knowledgeable and accessible than the other contractors. Sean and his crew installed the array, upgraded the main service, and coordinated subcontractors who worked quickly and efficiently. The team had a professional, no-surprises approach, stayed on schedule, and even agreed to incorporate panels Bruno already owned. Sean kept Bruno informed during the installation and handled follow-up questions afterward. The system has run trouble-free for several years. What lingered most was Sean’s hands-on accessibility and willingness to work with the homeowner’s materials — a practical touch that shaped the whole project outcome.

PositiveVerified CustomerLong-term CustomerUnfair
normano231
EnergySageAug 2, 2018

Norman discovered that his system outperformed expectations: in the first year it delivered about 12% more energy than projected — roughly 1,500 kWh of surplus — which let him run the air conditioning more often and charge his plug-in hybrid with the aim of net-zero usage. He had asked for a slightly larger installation to accommodate the car charger, and that sizing decision paid off. He trusted Sean Taylor from the start, and Sean walked him through the plan and answered every question along the way. The crew finished the physical install in about two days, routing wires neatly under the panels and fitting the inverter in a professional-looking manner. After a year of operation Norman experienced no issues, and he found the total cost to be in line with other companies. What stuck with him most was the combination of tidy, professional workmanship and actual production beating the estimate.

PositiveVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction