80
Trust
Score
WattBot

WSC Solar & Roofing reviews

CALIFORNIA / CA
WSC Solar & Roofing
98 Reviews • 1 Location 13,034 Data Points Processed

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The Verdict

WSC Solar & Roofing handles roof replacements well, but stumbles on solar projects. We analyzed nearly a hundred reviews and found a clear split. Their roofing crews show up on time, finish in two days, and clean up every staple. One customer watched her neighbor complain about a five-day roof job from another company while her own WSC crew wrapped up in 48 hours. Fifty reviewers mentioned their workmanship without a single complaint about structural issues or leaks. But solar customers report a different experience. Seven reviews describe months-long waits for basic updates, missed callbacks, and vague answers about system performance. One homeowner watched her PG&E bill climb while dashboard alarms fired and her project manager stopped replying to texts. The company's roofing operation runs like clockwork. Their solar division needs better follow-through before we'd call them a safe bet for panels.

If you need a roof and the company also does solar, WSC is a solid pick. But if you're shopping for solar alone, their project management on electrical work doesn't match the speed and care their roofing crews deliver.

3 Stories That Stood Out

1. KATHRYN TULLY
Google | Mar 2, 2024 |

Kathryn Tully hired WSC for a roof replacement on her roughly 2,335 sq. ft. ranch-style home after getting three bids — price wasn’t the driver, certainty was. She watched the process with a practical eye; her companion had run a construction company and headed engineering teams before, so when Joel and Daniel from WSC came out with sample boards she felt reassured. Joel walked through modern composition shingles, the newer engineered underlayment that has largely replaced old felt, and a higher-grade product for ridges and gullies. She also insisted the contract include new barge rafters where the southwest ones had split — specified as 2x8s and “no knot holes” — and asked for a metal continuous ridge instead of the plastic kind that bakes and cracks in sun. Ryan, a foreman, arrived around 7 a.m. with a 3–4 person crew and they tore off and rebuilt most of the roof in one intense day; the whole job wrapped in two days. Neighbors noticed the crew swore in both English and Spanish, but Kathryn watched them work like stevedores and admired how much they accomplished quickly. Michelle in the office kept her updated about next steps, and the crew cleaned up meticulously: they used a Lo

2. Lemon
Google | Oct 18, 2024 |

Lemon expected clearer control over energy bills after the system went in, but instead discovered a frustrating mix of poor communication and baffling system behavior. The monitoring apps show zeros, offering no clear way to tell if panels or the Sol Ark storage are running efficiently, while the PGE true-up keeps climbing. Equipment keeps triggering false alarms that support tells them to ignore, yet alerts persist — and on sunny afternoons the system sometimes shows the house pulling from PGE, with no explanation. Troubleshooting videos feel too high-level to be useful. When Lemon asks for changes, WSC sometimes makes adjustments behind the scenes, then sends a terse “done” weeks later without evidence or documentation. Phone calls to WSC go unanswered, and texts to the project manager are often ignored or met with an attitude. The standout, unsettling detail: alarms sounding and zeroes in the app while still importing power midday, leaving them feeling brushed off and scrambling to find someone at the company who can actually help.

3. Jim Wildauer
Google | Jun 28, 2024 |

Jim discovered a micro‑inverter had failed on his rooftop solar system and, after waiting weeks for another company to respond, called WSC. Within 18 hours Kyle and Isaac had Anthony out at the house, and Anthony replaced the inverter and finished the repair in under an hour. He found the team friendly, professional and efficient; they left the system working, cleaned up the site, and charged a fair price for solid workmanship. The thing that stuck with him was the rapid turnaround—an 18‑hour response and a sub‑hour fix without a premium bill.

Platforms Monitored

Google
86 Reviews · 1 Location
4.6/5
Yelp
9 Reviews · 1 Location
3.7/5
BBB
3 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.9/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.4/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.1/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.1/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 80

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 8 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Christian Martinez
Google | Jan 24, 2025 |

Christian Martinez faced a rush project on his shop that required removing the existing solar array, reroofing the entire building, then reinstalling the panels. He chose WSC because they could do both the roofing and the solar work, which removed the hassle of hiring and coordinating two separate contractors. WSC laid out the process clearly from the start, walked him through each step, and kept the project moving to completion. He especially appreciated Michele and Isaac for staying on top of the job and looking after details. What stuck with him most was that a single team managed the full sequence—solar off, roof done, solar back on—smoothly during a tight timeline.

2. David Fessler
Google | Jul 23, 2024 |

David hired WSC to install a new roof on his home. He noticed the crew arrived on time each day, worked professionally and cleaned up the site at the end of every shift. The clear standout was Fernando — he kept David updated day-to-day, answered questions, installed a solar light as a thoughtful extra, and steered the project along with practical knowledge and a friendly manner. What stuck with him was the combination of punctual crews, daily cleanup, and a lead who communicated and added useful finishing touches, leaving the job tidy and running smoothly.

3. April Mathis
Google | Oct 24, 2023 |

April Mathis set out to get solar for her home and quickly discovered a series of missteps that eroded her confidence. A salesperson left her personal paperwork unsecured in his vehicle for weeks, and no one from WSC called to warn her or explain the exposure. Months passed before she had to call to find out when the installation would begin; the company told her the paperwork had been lost. After the system was in place she received a $1,000 true-up bill from PG&E that no one at WSC had explained, and she found the array didn’t include enough panels for what she described as a "huge family of two." Overall she ended up facing unsecured personal information, lost documents, delayed communication, and an unexplained bill — the lack of transparency and the unattended paperwork being the details that stuck with her.

02

1. Jim Wildauer
Google | Jun 28, 2024 |

Jim discovered a micro‑inverter had failed on his rooftop solar system and, after waiting weeks for another company to respond, called WSC. Within 18 hours Kyle and Isaac had Anthony out at the house, and Anthony replaced the inverter and finished the repair in under an hour. He found the team friendly, professional and efficient; they left the system working, cleaned up the site, and charged a fair price for solid workmanship. The thing that stuck with him was the rapid turnaround—an 18‑hour response and a sub‑hour fix without a premium bill.

2. Mike Rosen
Google | Apr 3, 2024 |

Mike had been chasing a nagging roof problem for months, only to find most contractors either unresponsive or unwilling to work around his solar panels. WSC stepped in, assessed the situation quickly, and completed the repair with professionalism and speed. They handled the solar array rather than forcing its removal, kept communication responsive, and delivered the work at a very reasonable price. The detail that stood out for him was their readiness to work with the existing solar setup when so many others would not.

3. Kelly Nichols
Google | Jan 23, 2025 |

Kelly walked into the process expecting sticker shock — the price surprised them, though it reflected what other bids looked like at the time. They found the company easy to work with and the installation crew professional and personable; the job met their expectations and even delivered a little extra. The thing that stuck with them was how smoothly the project ran on-site and how capable the crew was, so while the upfront cost felt high, they walked away impressed by the workmanship and the hassle-free experience.

03

1. Glenn Grigsby
Google | Jan 16, 2025 |

Glenn hired the company to handle three separate roof projects over the past year. He kept coming back to them for each job and walked away very satisfied with the work. The standout detail: three roofs in twelve months — a clear sign he trusted them enough to reuse their crew.

2. Rebekah Stengel
Google | Oct 16, 2024 |

Rebekah hired the company for a roof project and expected the usual runaround she’d seen from other roofers, but she found the WSC crew consistently polite and genuinely knowledgeable. She discovered clear options and reasonable pricing, and the team kept her informed at every step from the first appointment through completion. When an unrelated snag popped up near the end, they stepped in and fixed it quickly without charging extra. She ended up with a smooth installation, a respectful crew that treated her as an informed customer, and a company willing to make things right even for issues beyond their fault — the no‑cost resolution was the detail that stuck with her.

3. Lemon
Google | Oct 18, 2024 |

Lemon expected clearer control over energy bills after the system went in, but instead discovered a frustrating mix of poor communication and baffling system behavior. The monitoring apps show zeros, offering no clear way to tell if panels or the Sol Ark storage are running efficiently, while the PGE true-up keeps climbing. Equipment keeps triggering false alarms that support tells them to ignore, yet alerts persist — and on sunny afternoons the system sometimes shows the house pulling from PGE, with no explanation. Troubleshooting videos feel too high-level to be useful. When Lemon asks for changes, WSC sometimes makes adjustments behind the scenes, then sends a terse “done” weeks later without evidence or documentation. Phone calls to WSC go unanswered, and texts to the project manager are often ignored or met with an attitude. The standout, unsettling detail: alarms sounding and zeroes in the app while still importing power midday, leaving them feeling brushed off and scrambling to find someone at the company who can actually help.

Long-term Satisfaction

Recent customers rate WSC Solar & Roofing 4.8 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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