Your Energy Solutions reviews

Sharon had been with Your Energy Solutions for years when a few hardware and software hiccups surfaced around her full solar-and-battery setup, the kind that powers most of her home’s electricity and turns the system into a real everyday asset. What stood out most wasn’t just that the company kept showing up, but how far one of their technicians went: he stayed late on a problem instead of cutting out early for a brutal drive through Valley traffic, determined to finish the fix before heading home. Through the glitches, the staff kept proving why she kept coming back to Y.E.S. rather than Enphase alone — they combined real technical know-how with a customer-first approach and coordinated closely with Enphase to get to the bottom of the issue. Even with the occasional software and hardware trouble, her system kept doing its job, and the service behind it felt steady, capable, and unusually committed.

Nicole H. and her family were shopping for a local, established solar installer and chose YES after meeting Praveen, a sales rep who’s been with the company for over a decade and who also has solar himself and lives in the area. She teamed up with Praveen in late 2023 to have a system designed around their actual usage, and the design proved remarkably accurate: their 2024 annual true-up came to just $60 (about $5 per month) while the system delivered roughly $4,500 in savings that year. She still reaches out to Praveen whenever questions pop up, and the big reasons they picked YES were clear — a solid product, an in-house crew (no subcontractors), and customer support that stays responsive after installation.

Jacob first hired the company to install solar on his home, and when he wanted battery backup five years later he went back to the same team. He found the conversations focused on fitting options to his needs rather than on pushing upgrades; the crew walked him through the choices and costs in a calm, straightforward way. Throughout both projects they kept him informed about each step, explained what would happen next, and—importantly—didn’t promise faster timelines than they could deliver. What stuck with him most was that steady, realistic communication: it was enough to bring him back years later and leave him with both solar panels and a battery system that matched the expectations they had set.

After a decade of trouble-free service on his solar array, Tim ran into his first failure: an Enphase M250 microinverter that needed replacement. YES handled the Enphase side and, about a week later, got the updated IQ7 unit in hand, but the follow-up left him frustrated. When he asked about installation, he was quoted $900 because the 10-year warranty had already run out, even though he felt the swap itself looked like a 40-minute job. He also reached out for technical advice and spoke with Carter, who promised a callback the next day that never came a week later. Tim came away feeling the original installation had been solid, but the service experience since then had drifted, and he ended up exploring a DIY path instead, buying a plug-in solar system from Bright Saver and putting it in his backyard. What stuck with him was how portable that kind of setup can be: something a renter, apartment dweller, or condo owner could take along when they move.

Maria had already been with YES since 2020 for her solar setup, so when it came time to handle the roof and add two more panels, she stayed with the same team. Working with Cameron, she ended up with a job that came together cleanly from start to finish, with the roof completed and the new panels installed without a hitch. The standout detail was how smoothly the whole project fit onto an existing system she had trusted for years, leaving everything finished neatly and ready to perform.

E Wenrich had solar panels put on their home by YES back in 2016 and remembers the original installation as excellent — the work itself would earn five stars. When a warranty repair became necessary, though, they ran into a very different experience: since December 2024 they have walked into the office once, phoned two or three different people, left two voicemails, and watched the request stall with no follow-up. The contrast defines the visit — flawless installation quality paired with virtually non‑existent post‑sale service — so the overall impression ends up as two stars: five for the install, one for the warranty response. What will stick with a prospective buyer is the simple, frustrating detail that after multiple in‑person and phone attempts since December 2024, nothing has been done to progress the warranty claim.

Frank ended up coming back to YES years after the original solar install, when the panels had already outperformed the company’s projections and delivered a better return than expected. This time, he had them replace the roof on his home, and the bid came in competitively against other roofers even though the job included higher-quality 50-year shingles. When the crew found the old plywood was too thin and sagging in spots, Angel and his team worked through the weekend to add new plywood and get the roof sealed before the rain arrived. The result was a roof finished with careful attention to the details, backed by the kind of solar performance that had already made the earlier install stand out.

Ks W. installed a solar system with YES two years ago and discovered the energy produced fell short of the guaranteed output in the contract. They reached out to YES and were connected with Andy, who guided them through the follow-up and arranged changes to boost the system’s generation. After Andy’s intervention the homeowner watched May and June production climb above the figures from 2024, turning an underperforming system into one that met the company’s promise. The concrete rise in May–June output ended up being the detail that proved YES honored the guarantee.

Paul ended up in a drawn-out mess with a solar system Your Energy Solutions had installed 11 years earlier on his home. When it failed in August, the company first put him off because it was focusing on new sales before the federal tax credits expired, leaving part of his array down for two months. Even after it agreed to come back and rewire one string in hopes of clearing electric arc faults, it demanded full payment up front just to book the visit, with no guarantee the repair would work or even that the appointment would hold. He paid anyway, waited more than a month, and then got pushed back again a few days before the service date, moving the work more than two months out into 2026 despite earlier assurances that wouldn’t happen. After he posted a negative review elsewhere, the company promised January service and compensation for the winter power he had missed, but by March 2026 he still hadn’t heard back after following up multiple times.