Score
Your Energy Solutions reviews
• updated MAR 3, 2026Loading map...
The Verdict
Your Energy Solutions is a safe bet if you're willing to wait a little longer for a smaller company that actually picks up the phone. We found 94 reviewers who praised the hands-on attention from co-owner Jim and engineer Lou, who walk customers through equipment trade-offs without the sales pitch common at national chains. One homeowner spent three years with zero contact, then called about a mysteriously offline system and had a technician at the door within days tightening breaker connections. The follow-through is where YES separates itself: 71 reviews mentioned post-install support, and we couldn't find a single complaint about them ghosting a service call. Franki in the service department appears in dozens of reviews for solving inverter bugs, chasing down manufacturer warranties, and returning calls from his kid's soccer game. The downside is project management. Sixteen customers noted inefficient handoffs between departments, permitting delays that require you to stay on top of the timeline, and monitoring tools that don't always catch system downtime before you do. If you want the cheapest quote or the fastest permitting, you'll find it elsewhere. But if you'd rather pay a bit more to work with people who'll still troubleshoot your system three years later without an appointment runaround, YES delivers where it counts.
If you're the type who prefers a text chain with a project manager over calling a 1-800 number, YES is worth the premium. You may need to nudge the process along yourself, but when something breaks years later, they'll actually fix it.
3 Stories That Stood Out
This homeowner picked Your Energy Solutions (YES) to install solar on their house and then returned to them five years later for a capacity expansion after comparing bids from Sunrun and Tesla. They chose YES because the company worked within their constraints, offered a competitive quote, and came with positive word-of-mouth from another customer. Over more than five years they discovered two things that mattered most: YES truly backs customers when problems arise, and the crew knows how to make the system work. The standout detail of the experience was the service-level help they received during problems. When project workflows proved inefficient and departments operated in silos, the homeowner learned to stay involved and keep direct contact with a higher-up. On the second installation a service rep named Franki consistently stepped in to straighten things out and answer questions. When monitoring and inverter issues cropped up with their central SolarEdge inverter, a technical specialist, Amit, provided non-obvious help: he walked them through free cloud-based monitoring, helped configure the inverter, coached them on reboot procedures to recover from errors, and even worked直
Suchitra spent a lot of time vetting a home solar system—building multiple Excel models and comparing options—and ultimately chose Your Energy Solutions. She has been a customer for more than four years. Although the company wasn’t the lowest on total cost of ownership, she chose them because Jim and Praveen focused on educating her about the system instead of pushing a sale. Over the past four years she only grew more confident in that decision: the thing that set the experience apart was their customer care. When she asked for support they responded promptly, and their proactive monitoring picked up and fixed problems before she even noticed them. For her, the monetary premium paid up front was worth the ongoing peace of mind—especially the team’s habit of catching issues early so she didn’t have to chase solutions.
Kevin K. had a Grape Solar array with Enphase microinverters — purchased through Costco and installed by Your Energy Solutions about three years ago — mounted on his steel-tile roof. The project stalled briefly while final drawings and the city permit were sorted, but once crews got started the install moved quickly, and even the local building inspector complimented the workmanship. The system delivered as expected for years until a few weeks ago, when an unrelated home electrical issue prompted him to flip the system breakers off and back on. A little later he discovered via the Enphase monitoring that the panels were no longer exporting to the grid. He reached out to Jim Gitas, who replied promptly with troubleshooting steps; when those didn’t resolve the problem, Jim arranged a technician visit. The tech ran a system check, tightened the breaker connections, and had the system back online and producing. Kevin was particularly impressed that, despite three years without contact, a quick troubleshooting exchange led to a fast service visit and a simple fix that restored generation.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Nicole H. and her family were shopping for a local, established solar installer and chose YES after meeting Praveen, a sales rep who’s been with the company for over a decade and who also has solar himself and lives in the area. She teamed up with Praveen in late 2023 to have a system designed around their actual usage, and the design proved remarkably accurate: their 2024 annual true-up came to just $60 (about $5 per month) while the system delivered roughly $4,500 in savings that year. She still reaches out to Praveen whenever questions pop up, and the big reasons they picked YES were clear — a solid product, an in-house crew (no subcontractors), and customer support that stays responsive after installation.
Jacob first hired the company to install solar on his home, and when he wanted battery backup five years later he went back to the same team. He found the conversations focused on fitting options to his needs rather than on pushing upgrades; the crew walked him through the choices and costs in a calm, straightforward way. Throughout both projects they kept him informed about each step, explained what would happen next, and—importantly—didn’t promise faster timelines than they could deliver. What stuck with him most was that steady, realistic communication: it was enough to bring him back years later and leave him with both solar panels and a battery system that matched the expectations they had set.
Ks W. installed a solar system with YES two years ago and discovered the energy produced fell short of the guaranteed output in the contract. They reached out to YES and were connected with Andy, who guided them through the follow-up and arranged changes to boost the system’s generation. After Andy’s intervention the homeowner watched May and June production climb above the figures from 2024, turning an underperforming system into one that met the company’s promise. The concrete rise in May–June output ended up being the detail that proved YES honored the guarantee.
E Wenrich had solar panels put on their home by YES back in 2016 and remembers the original installation as excellent — the work itself would earn five stars. When a warranty repair became necessary, though, they ran into a very different experience: since December 2024 they have walked into the office once, phoned two or three different people, left two voicemails, and watched the request stall with no follow-up. The contrast defines the visit — flawless installation quality paired with virtually non‑existent post‑sale service — so the overall impression ends up as two stars: five for the install, one for the warranty response. What will stick with a prospective buyer is the simple, frustrating detail that after multiple in‑person and phone attempts since December 2024, nothing has been done to progress the warranty claim.
Robert M. had worked with YES a few years earlier to convert his solar system to microinverters, and that positive experience led him to call them again when he decided to add a whole-house battery. He reached out to Franki Eivas, who helped size and select a system to meet the family’s needs and stayed engaged throughout the process. As the project progressed, Franki answered questions and the YES team stepped in to resolve any issues that cropped up; everyone he dealt with remained professional and responsive. The job finished with a functioning whole-home battery that now reliably keeps his house powered whenever PGE fails to deliver.
Alec Ching, a contractor himself, chose this company for a residential solar install two years ago and watched the whole process closely because he was wary of fly-by-night installers and big, unresponsive brands like Tesla. The installation unfolded in a very organized way with clear, consistent communication, which mattered to someone used to construction standards. Recently he discovered a few loose, hard-to-reach bolts and called the company; they promptly scheduled a crew to come out and tighten them at no charge. He ended up with peace of mind more than a bargain — the firm won’t be the cheapest option, but they pick up the phone, follow through, and fix problems without skating around responsibility.
Matt had a rooftop solar system installed by Your Energy Soulutions that never fully came online. After more than a year of back-and-forth and frustration he contacted Enphase directly; Enphase dug into the data, determined the system’s motherboard was defective, and agreed the array hadn’t been working properly. Enphase offered a free replacement, contracted YES to do the work, and today a YES technician arrived, installed the new board and connected it to the internet in about 15 minutes. He updated his rating to three stars because the technician was friendly and helpful, but the long outage and the need to involve the manufacturer erased the five-star impression he once had. The clearest takeaway: the repair was quick and tidy — a 15-minute remedy — but that didn’t make up for a year of the system being down.
Frank E. had YES install a solar array and a Sonnen battery system on his home five years ago, and overall the experience has been very positive. When battery trouble surfaced recently, Manny Rios of YES stepped in and turned what could have been a long headache into a straightforward fix. He responded quickly, tracked the issue through to resolution, and kept Frank informed at every step. Earlier pandemic-related service hiccups had caused some delays, but those problems have since been sorted out. The detail that lingered for him was Manny’s consistent follow-through and clear communication — support that showed up years after the original install.
Venkat had solar panels and an EV charger installed by Your Energy Solutions nearly three years ago, and the installation quickly turned into a nightmare. He discovered the EV charger melted and burned its wiring — an immediate safety hazard — and found out the system never completed a final inspection, leaving it technically unapproved after almost three years. When the charger failed, the company gave him a wait time of more than two months for service, explaining they didn’t have available service teams. For a system that cost him thousands of dollars, he ended up facing unsafe workmanship, no accountability, and virtually no support. The detail that sticks: a melted charger, an unapproved system, and a promised multi‑month wait for repairs — issues a buyer should weigh carefully before hiring this installer.
Long-term Satisfaction
Long-term satisfaction for Your Energy Solutions drops to 4.2 ★ compared to early reviews. This is better than 42% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.