Prometheus Solar reviews

Tom picked this company for a full home solar install after getting multiple bids, and he walked away impressed by their technical know-how and how smoothly they handled the utility side of things. What stuck with him the most came years later when they proactively discovered a failed inverter on a single panel before he ever noticed it and called to schedule a warranty replacement. Installation itself felt easy and professional, and the team kept answering solar questions long after the job was done. When he later decided to expand the array, he didn’t even request new quotes — he trusted them to do it right, and they delivered again. The detail he keeps telling people about is that they flagged and fixed that bad inverter for him without a fuss.

George G. hired Prometheus to install a solar pump and system for an 820-foot-deep well on a remote property about three hours from Flagstaff. About three years ago they put in panels, controls and the pump; the installation held up, looks tidy, and delivered reliable performance — the crew arrived on time, stayed organized, and walked him through how everything worked. On March 24 they returned to upgrade the system: swapping out old lead‑acid batteries for AGM batteries, adding two panels, installing a new charge controller and a cutoff switch. The team completed the overhaul cleanly and left the remote system running noticeably better and neater than before. The standout detail is their willingness and ability to do quality, dependable work far from town; he plans to call them again for future upgrades because the system now performs flawlessly.

When Lisa Freer needed work on the solar panels on her roof, she specifically asked for technician Luis Orona to handle the job. He inspected the array thoroughly, tightened and secured everything, and paid close attention to small details that could have been missed. He even came out after hours to help, which left her feeling taken care of and confident in the system. She plans to be back next season to explore an upgrade, and what she remembers most is Luis’s willingness to assist outside normal hours and his meticulousness in making the panels secure.

Tam hired Prometheus Solar to install panels on their home many years ago, and the original installation held up well. A few times individual panels stopped working, and each time Prometheus returned, honored the warranty, and repaired or replaced the faulty parts. That willingness to come back and fix problems years after the install became the defining part of the experience. They now steer friends and neighbors toward Prometheus whenever solar comes up. What stuck with them most was that the company handled those repairs under the guarantee with no surprise bills or pushback.

Joe Baka brought José and his team onto a GlobeLife project and walked away impressed. He discovered they paired genuinely professional, skilled work with a standout customer experience. José’s crew handled the job competently while keeping the client’s experience front and center, and that combination—technical quality plus attentive service—is what made the engagement memorable.

Dave had a new home built in 2021 and opted to run completely off-grid, so every watt of power comes from the solar array on his Chino Valley property — more than an hour and a half from Flagstaff. After two and a half years of struggling with the original installer — who left him with little instruction and a surging system the contractor wouldn’t fix — his builder contacted Prometheus. Ryan Holtz, the owner, drove out to survey the setup and immediately traced the surging issue to shortcuts left by the prior crew. He installed surge protectors on both sides of the inverter, walked Dave through how the system worked, and gained remote access so Prometheus could monitor performance from Flagstaff. Ryan’s quiet frustration at the shoddy workmanship made it clear why the problems persisted. With Dave’s okay, Prometheus sent technicians Louis and Christian back to the house. They fitted lightning arrestors across the solar field to protect the charge-controller circuits, replaced the tiny junction box with a correctly sized enclosure, and swapped undersized wire nuts for properly sized connectors. Inside, they added an electrical distribution box so the three battery cables were the同e

Jolyn ran into trouble with her home's solar battery, and the company arranged for a repair technician to come to her property to address the issue. She awarded five stars, with the standout detail being that they scheduled an on-site repair visit to handle the battery problem.

Dave had a new home built in 2021 and lives completely off-grid, depending solely on his solar setup out in the Chino Valley area — more than an hour and a half from Flagstaff. After enduring two and a half years of mystery and mounting problems with the original installer, and feeling they’d been kept in the dark about how their system worked, his builder reached out to Prometheus. The owner, Ryan Holtz, drove out to survey the array, diagnosed a persistent surging issue the prior contractor wouldn’t or couldn’t fix, and immediately went to work protecting the system. He installed surge protectors on both sides of the inverter, patiently walked through how things worked, and asked for remote access so Prometheus could monitor the system from Flagstaff. As he inspected the site, he visibly shook his head at shortcuts and laid out a clear plan to correct them. Ryan sent Louis and Christian back a few weeks later. They installed lightning arrestors across the solar field to shield the charge controller circuits, replaced the tiny field junction with a properly sized enclosure, swapped undersized wire nuts for larger ones and tidied two “rats nests” of cabling into a neat, code-minded

Drew was setting up a new home for off‑grid living and vetted a long list of solar providers before picking Prometheus for their willingness to design a custom system and their meticulous attention to detail. He ended up with a tailored off‑grid solar setup and appreciated how hands‑on the team was through the design and installation process. He singled out Kelly, Daniel and Ryan for their dependable, thoughtful work and looks forward to many years of ongoing support. The memorable detail: Prometheus delivered a bespoke solution rather than a cookie‑cutter package, which made all the difference for off‑grid needs.