SolarOne Southwest Energy Group reviews

Beth had SolarOne put panels on her home a year ago and found their workmanship has held up since installation. She discovered that Brandon answered questions and handled requests quickly, which kept the process smooth. Kory and the rest of the crew managed permits and the installation with professionalism and delivered a solid, quality job. A year later she still points to the team’s attention to detail and their end-to-end handling of approvals and installation as the most memorable parts of the experience.

Marcia Elmer and her husband Jim had SolarOne install a residential solar system on their home in 2011, and more than a decade later the array has consistently outperformed expectations — delivering nearly all of their day-to-day electricity. Brandon Anderson came to the house, walked them through sizing options, answered their questions attentively, then stepped back and let them take time to decide without pressure. They signed up and encountered no surprises on schedule or cost; the installation crew arrived polite, professional, and efficient, so she felt comfortable with the team working around their home. The electrical contractor finished neat, tidy work that reinforced the same sense of confidence. Over the years she and Jim have recommended SolarOne to many friends because the system has been essentially flawless and Brandon and his staff proved honest, accurate, and a pleasure to deal with. The detail that stands out: installed in 2011, the system still performs reliably and covers almost their entire household electric need.

Carl had solar equipment installed on his home about three years ago and remembers the crew arriving exactly when scheduled. They completed the job neatly and efficiently, leaving the roof and yard tidy. The system has delivered the performance Brandon promised, and that reliability shows up in summer electric bills sitting around $18. Three years in, he still benefits from those low bills and appreciates the punctual, clean installation that made it possible.

Three years after SolarOne fitted a 60+ panel system on TD’s roof, everything hummed along until a microinverter on one panel stopped reporting about two months ago and that panel produced no power. They requested a service call on a Friday, and by the following Wednesday Trevor arrived at the house. Trevor diagnosed the fault in roughly ten minutes, pulled the exact replacement from his truck and had the panel back online immediately. The whole visit — labor and parts — cost nothing because an annual SolarOne service contract covered it. What stayed with them was the fast, no-nonsense turnaround: a technician showing up with the right part and fixing it on the spot.

Michael Gilbert arranged for a residential solar system a few years ago and discovered the installation work was excellent from start to finish. He has lived with the system for several years and continues to experience reliable performance; the company's follow-up service has matched the quality of the original install. He ended up grateful for both the workmanship and the ongoing support, and still thanks them for a job well done.

In 2015 Lisa L chose Solar One to outfit her home with solar panels, and the relationship carried on smoothly for years. When a recent roof replacement meant the array had to be removed and reinstalled, Solar One came back, handled the logistics professionally, and kept communication quick whenever she had questions. The crew who performed the removal and replacement stood out: they worked efficiently, remained exceptionally courteous, stepped in to help with an unrelated repair without being asked, and — despite initially saying they hadn’t washed the panels before reinstallation — returned the array clean afterward. She walked away most impressed by the crew’s helpfulness and attention to detail: long-term responsiveness plus a team that goes the extra mile and leaves the panels spotless.

Rob needed a repair on his eight-year-old rooftop solar system. A SolarOne technician showed up, friendly and efficient, explained the fault clearly, and had the system back online in about half an hour. He’s relied on SolarOne since the original installation eight years ago and values the combination of quick, competent service now and consistent, hassle-free support over the years. The detail that sticks: a same-day visit that diagnosed and fixed the problem in roughly 30 minutes, reinforcing the sense of dependable long-term service.

Charles hired local company Solar One to outfit his 3,900 sq ft home with a 12 kW solar system in 2012. He returned in 2019–2020 to add another 4 kW of newer panels and noticed those modules deliver noticeably stronger output. The system has kept pace over the years — in October 2023 his electric bill was just $10.95, a concrete payoff from the extra capacity and upgraded panels. He remains very pleased with the long-term performance.

Brad hired SolarOne to put a system on his home and discovered a team that was competent and quick to respond — both during the initial installation and later when maintenance issues arose. He appreciated how promptly they handled follow-up work, turning what could have been a headache into straightforward fixes; that steady responsiveness is the detail that stuck with him.