97Trust Score
WattBot

SHS Power reviews

CALIFORNIA / CHULA VISTA
SHS Power
93 Reviews • 1 Location 12,369 Data Points Processed

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The Verdict

SHS Power installed solar systems that paid for themselves in four years and delivered exactly the savings they promised. We analyzed nearly a hundred reviews and found zero negative comments about workmanship or project follow-through. One homeowner still hadn't pulled a single kilowatt from the grid five months after installation, setting the AC anywhere she wanted on 90-degree days. Another watched the company untangle a 1993 electrical panel that looked like "a rat's nest" and turn it into something clean enough to photograph. The company handles permitting (which one customer described as miserable county paperwork), designs backup battery systems that keep lights and AC running during outages, and throws in free car-charger installs when shipping delays push timelines. We noticed 63 reviewers singled out reliable post-sale support. In one case, an inverter hiccup got a same-day callback and an on-site fix within hours, followed by a professional email report. If you want the cheapest quote in town, keep shopping. But if you value an installer who answers the phone, explains why certain panels make sense for your roof, and cleans up the mess your builder left behind, this is the team to call.

If you want an installer who'll rewire your breaker box for free when it turns out to be a disaster, answer your call on weekends, and design a system that actually delivers the savings they quote, SHS Power is worth the premium.

Reviews That Shaped Our Verdict

Art D.
YelpApr 2, 2025

Art D. needed help with his solar setup and got an unusually fast, professional response. He called SHS Power and Blake picked up immediately, booked a visit, and showed up onsite within a couple of hours. Blake diagnosed and fixed the problem, then followed up with a professional email that included a report summarizing the work. What sticks about the experience is the same-day resolution paired with clear, written documentation of what was done.

Verified CustomerLong-term CustomerRecent
Tatiana G.
YelpSep 13, 2022

Tatiana first hired SHS a few years ago to hang TVs and run wiring, so when her SDG&E bill started creeping up and she traded her gas car for a Tesla she called them back to expand her existing solar array. She asked them to add a few panels, and beyond the panel work they recommended a battery backup that could push her electricity bill down to almost zero. After she sent them a copy of her electric bill, they ran the numbers and showed a roughly four-year payback on the additional equipment. When a shipping delay held up the batteries for a few extra weeks, the crew apologized and installed an EV charger at no charge to make up for it. She ended up with more generation, battery backup for outages, a projected four-year return on investment, and a complimentary car charger — a concrete set of outcomes that stuck with her.

Verified CustomerLong-term CustomerRecent
Bayard W.
YelpMay 23, 2025

After two years of vetting installers, Bayard W. found SHS — a veteran-owned, full‑service energy company that carried the exact brands he wanted and could move at a reasonable pace. He underlined May on the first electric bill after activation because there was no bar above that month: since the day SHS flipped the system on, the house hasn’t drawn any power from the grid. On a 90°F day in Escondido the air conditioning ran all day and night without adding anything to the bill, so he can set the thermostat wherever he pleases. SHS was the fourth crew to walk his property, and Blake, Nate, and Ralphy handled the install. They put in 13 REC Alpha Pure RX 460W panels, an EG4 12kPV inverter (12 kW input capacity, 8 kW output at 240 V, color LCD and remote monitoring) and one EG4 14 kWh all‑weather battery. He asked that the battery be placed inside because the outside location would have sat too close to his trash cans — glad he didn’t have to lift it himself. Ralphy also untangled what the original 1993 Challenger breaker panel had become, replacing breakers and leaving a neat, safe service panel where a rat’s nest had been. SHS steered him away from a $4,100 “solar ready” add‑on

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Yelp
80 Reviews · 1 Location
4.9/5
Google
13 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Tatiana G.
YelpSep 13, 2022

Tatiana first hired SHS a few years ago to hang TVs and run wiring, so when her SDG&E bill started creeping up and she traded her gas car for a Tesla she called them back to expand her existing solar array. She asked them to add a few panels, and beyond the panel work they recommended a battery backup that could push her electricity bill down to almost zero. After she sent them a copy of her electric bill, they ran the numbers and showed a roughly four-year payback on the additional equipment. When a shipping delay held up the batteries for a few extra weeks, the crew apologized and installed an EV charger at no charge to make up for it. She ended up with more generation, battery backup for outages, a projected four-year return on investment, and a complimentary car charger — a concrete set of outcomes that stuck with her.

PositiveVerified CustomerLong-term CustomerRecent
Michael N.
YelpMar 28, 2020

Michael N. first called on Synchronized Home Solutions just over three years ago after moving to San Diego for a DIRECTV install. He found the installation meticulous and tidy, and discovered there was no extra cost compared with DIRECTV’s own installers — so choosing the local team made practical sense. They kept checking in after the job to make sure everything stayed in working order, remained easy to reach, and responded quickly whenever he needed them. The standout detail is their ongoing advocacy: for the third year running they negotiated his monthly bill down, and this year alone they recovered more than $1,400 — money that otherwise would have forced him to cancel service or hunt for a new provider. Between careful workmanship and proactive follow-up, the experience proved one of his best moves; what sticks is the concrete $1,400 he didn’t have to pay this year.

PositiveVerified CustomerLong-term Customer
Allen W.
YelpNov 17, 2019

Allen had DirecTV installed years ago by Synchronized Home Solutions, a local San Diego dealer, and the team stayed in touch over the years to help with equipment hiccups and billing questions. When his monthly bill climbed, he called Rainer to explore cutting the cord; Rainer took charge and worked out a better arrangement. The result: a significantly lower bill, free NFL Sunday Ticket, and his old receivers swapped out at no cost for new 4K units. The standout detail was the personal, problem-solving approach — one phone call turned an expensive plan into cheaper service plus upgraded hardware and the NFL package he wanted.

PositiveVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction