SHS Power reviews

Tatiana first hired SHS a few years ago to hang TVs and run wiring, so when her SDG&E bill started creeping up and she traded her gas car for a Tesla she called them back to expand her existing solar array. She asked them to add a few panels, and beyond the panel work they recommended a battery backup that could push her electricity bill down to almost zero. After she sent them a copy of her electric bill, they ran the numbers and showed a roughly four-year payback on the additional equipment. When a shipping delay held up the batteries for a few extra weeks, the crew apologized and installed an EV charger at no charge to make up for it. She ended up with more generation, battery backup for outages, a projected four-year return on investment, and a complimentary car charger — a concrete set of outcomes that stuck with her.

Michael N. first called on Synchronized Home Solutions just over three years ago after moving to San Diego for a DIRECTV install. He found the installation meticulous and tidy, and discovered there was no extra cost compared with DIRECTV’s own installers — so choosing the local team made practical sense. They kept checking in after the job to make sure everything stayed in working order, remained easy to reach, and responded quickly whenever he needed them. The standout detail is their ongoing advocacy: for the third year running they negotiated his monthly bill down, and this year alone they recovered more than $1,400 — money that otherwise would have forced him to cancel service or hunt for a new provider. Between careful workmanship and proactive follow-up, the experience proved one of his best moves; what sticks is the concrete $1,400 he didn’t have to pay this year.

Allen had DirecTV installed years ago by Synchronized Home Solutions, a local San Diego dealer, and the team stayed in touch over the years to help with equipment hiccups and billing questions. When his monthly bill climbed, he called Rainer to explore cutting the cord; Rainer took charge and worked out a better arrangement. The result: a significantly lower bill, free NFL Sunday Ticket, and his old receivers swapped out at no cost for new 4K units. The standout detail was the personal, problem-solving approach — one phone call turned an expensive plan into cheaper service plus upgraded hardware and the NFL package he wanted.

Lisa W. had a DirecTV system installed by Synchronized Home Solutions 2½ years ago, and the relationship kept going long after the installers left. She still reaches out to Rainer with technical questions, and he keeps answering — most recently within an hour. What stood out was the ongoing, genuinely caring support: the same technician remained available and responsive years after the installation, which made the whole experience feel dependable rather than transactional.

Ryan L. has turned to Rainer and Dominic several times over the past few years whenever his home satellite and system work needed attention. He discovered that they don’t just show up — they typically arrive the day after he calls, fix the problem thoroughly, follow up on the system, and coordinate with other contractors so everything integrates cleanly. He prefers booking through Synchronized Home Solution rather than DirecTV corporate because SHS feels personal and consistently produces better workmanship. Dealing with corporate left him feeling like a number: appointments were hard to book, mistakes went unfixed, and there was little follow-through. With Rainer and Dominic, appointments happen fast, the quality holds up, and the handoff between trades is smoothed out. He recommends them widely, and the detail that stays with him is simple but concrete: next-day service combined with hands-on coordination that makes the whole installation and repair process painless.

A work associate pointed Paul toward Synchronized Home Solutions a few years ago, and he has since relied on them for multiple projects and countless phone calls for technical advice. As a San Diego contractor who began his career more than a decade ago as a DirecTV technician, he understands how strict training can be and how quickly equipment changes — and that some specialized trades are best brought in from outside. Whenever his crew has partnered with SHS, the team has arrived on time, acted professionally, been refreshingly direct, and shown deep technical knowledge. Their pricing has been fair and their service consistently dependable. He regularly recommends them to clients when a job needs skills his crew doesn’t carry in-house. After years of projects and late-night troubleshooting calls, what sticks with him is that SHS is the first subcontractor he turns to for specialized trade work.

Drew B. rang the company to arrange an AT&T internet hookup for his home and discovered the team advised him to sign up directly with AT&T. They steered him to the cheaper route even though he’d used the company before, which trimmed about $100 off the cost. He walked away impressed by that rare bit of honesty and helpfulness, and he remembered that their first visit two years earlier had also been a great experience. The detail that sticks: they willingly pointed him to the lower-cost option and saved him real money.

Mike S. first hired SHS to install DirecTV at his previous home a few years ago and discovered their workmanship and professionalism stood out — they took time to explain how the system worked and left everything tidy. After he moved to a new house, DirecTV sent a couple of different crews (parolees) who wouldn’t listen to how he wanted the job done and pushed to run wires down the stucco and drill through the side of the house instead of using his subfloor. Frustrated, he dug out SHS’s contact info from his files, called them, and they showed up when he requested. They didn’t mind getting dirty: they used the subfloor route, completed the install cleanly and without issues, and left everything looking professional. He’s already referred a couple friends, and what stuck with him most was that SHS chose the proper, no-shortcuts approach — even if it meant getting their hands dirty.

Kris Z. chose Blake and his crew for a family home's solar installation after looking at several companies. They found the team attentive, clean, and thorough from the initial visit through project completion — consistently professional and clearly knowledgeable. What set the experience apart was the crew’s focus on the family’s best interests: installers explained options, stayed tidy on the property, and followed through on details rather than rushing the job. Kris walked away most impressed by the customer service and the spotless, well-organized installation process — the combination that made the decision feel easy.