81
Trust
Score
WattBot

Summit Technology Group reviews

NATIONAL
Summit Technology Group
37 Reviews • 1 Location 4,921 Data Points Processed

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The Verdict

Summit Technology Group handles the basics well, but they're not a standout in the solar space. We found 19 reviewers specifically praising their installation teams for clean work and staying on schedule, and the company's post-sale support earned the highest marks in our analysis (a 4.8 out of 5, with 21 positive mentions and only 1 complaint). One homeowner told us the permitting and accounting teams managed expectations throughout a rooftop solar install, and when they called back a year later about battery storage, a technician named Jason talked them out of an unnecessary purchase. That kind of honesty is rare. The catch is value: 9 reviews flagged pricing concerns, and we noticed a pattern of fees appearing that weren't mentioned upfront. One customer was billed $180 for diagnostics after explaining the problem on the phone, then told the charge 'shouldn't have been called that' when they complained. (The promised coupon for future work never showed up, naturally.) If you're comparing purely on price, you'll find cheaper quotes elsewhere. But if you want a team that'll send the same skilled technician back for follow-up tweaks and won't ghost you after the install, the premium buys you reliability.

If you need an installer who'll still answer the phone two years later, Summit delivers. Just get every fee in writing before they show up.

3 Stories That Stood Out

1. Jen J.
Yelp | Jul 9, 2021 |

Jen J. waited three years to post this, but she still remembers Summit's rooftop install and the follow-up honesty that set the experience apart. After Summit put panels on her roof—an upgrade that went far smoother than the ground array a now-defunct company had installed years earlier—she reached back out a year later to ask about adding generators and batteries. The technician, Jason, walked through the options and bluntly advised that a battery install wasn’t worth it at that time; she appreciated the straightforward, no-pressure answer. The installation itself moved efficiently from sales to completion: Michael Cornwall handled the sale, Marshall Jennings ran project management, and everyone involved showed solid product knowledge and competitively priced offerings. Communication stayed clear across teams, including permits and accounting, so expectations were managed from start to finish. She also preferred Summit’s use of Enphase monitoring because it lets her see output down to each panel. What stuck with her most was that Summit didn’t try to push an unnecessary upgrade a year later—an honest assessment that saved her time and money and left her confident in the team’s

2. Ken K.
Yelp | Jul 27, 2016 |

Ken K. called the company to fix a dead two-socket outlet and a misbehaving three-way switch at the end of a hallway. He expected a $59 trip charge plus whatever the actual repairs would cost, but when the technician arrived he discovered a $180 diagnostic fee on the invoice — effectively paying once for the visit and again for the diagnosis of problems he had already described. He agreed to proceed because the work needed doing, and the repairs themselves turned out to be high quality. A few days later he rang the office and spoke with the owner, who acknowledged the worker shouldn’t have labeled it a diagnostic fee and promised a coupon toward future work; that coupon never arrived. In the end he walked away with properly fixed outlet and switch but also a surprise $180 charge on his bill and an unfulfilled promise — a clear example of strong workmanship paired with billing and follow-through issues a buyer should watch for.

3. Bryan Cates
Google | Jul 25, 2023 |

Bryan Cates hired Summit Technology Group for two separate projects at his home and found a technician named Brian who handled both jobs end-to-end. On the first visit Brian installed a new circuit for low-voltage landscape lighting and, in about ten minutes, diagnosed and fixed an interior circuit that another company had been unable to resolve after four hours. On the follow-up visit Brian replaced multiple outlets, installed RadioRa2 light switches, and traced a finicky RadioRa2 unit to insufficient load after Bryan had removed a light from that circuit — Brian corrected the problem on the spot. Bryan has Brian scheduled to return next week to run the wiring and help mount an outdoor TV. Scheduling through Aura White went smoothly, the crews arrived in well-equipped vehicles, and the technicians carried the skill and tools needed to troubleshoot efficiently. The detail that stuck with him: a tech who can untangle a problem in minutes that others couldn’t fix in hours, and who shows up prepared to finish the whole job rather than leave loose ends.

Platforms Monitored

Google
25 Reviews · 1 Location
4.8/5
Yelp
12 Reviews · 2 Locations
3.9/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.8/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 81

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Jen J.
Yelp | Jul 9, 2021 |

Jen J. waited three years to post this, but she still remembers Summit's rooftop install and the follow-up honesty that set the experience apart. After Summit put panels on her roof—an upgrade that went far smoother than the ground array a now-defunct company had installed years earlier—she reached back out a year later to ask about adding generators and batteries. The technician, Jason, walked through the options and bluntly advised that a battery install wasn’t worth it at that time; she appreciated the straightforward, no-pressure answer. The installation itself moved efficiently from sales to completion: Michael Cornwall handled the sale, Marshall Jennings ran project management, and everyone involved showed solid product knowledge and competitively priced offerings. Communication stayed clear across teams, including permits and accounting, so expectations were managed from start to finish. She also preferred Summit’s use of Enphase monitoring because it lets her see output down to each panel. What stuck with her most was that Summit didn’t try to push an unnecessary upgrade a year later—an honest assessment that saved her time and money and left her confident in the team’s

2. Scott Lietzke
Google | Apr 16, 2024 |

Scott Lietzke discovered a team that responded quickly and turned in polished, professional work on both jobs they handled for him. He appreciated their clear communication and dependable follow-through — "Promises kept!" — and noticed the same responsiveness and high quality on each project. That steady reliability across multiple jobs is the detail that sticks.

3. Ken K.
Yelp | Jul 27, 2016 |

Ken K. called the company to fix a dead two-socket outlet and a misbehaving three-way switch at the end of a hallway. He expected a $59 trip charge plus whatever the actual repairs would cost, but when the technician arrived he discovered a $180 diagnostic fee on the invoice — effectively paying once for the visit and again for the diagnosis of problems he had already described. He agreed to proceed because the work needed doing, and the repairs themselves turned out to be high quality. A few days later he rang the office and spoke with the owner, who acknowledged the worker shouldn’t have labeled it a diagnostic fee and promised a coupon toward future work; that coupon never arrived. In the end he walked away with properly fixed outlet and switch but also a surprise $180 charge on his bill and an unfulfilled promise — a clear example of strong workmanship paired with billing and follow-through issues a buyer should watch for.

02

1. Dustin Baxter
Google | Apr 8, 2024 |

Dustin Baxter has counted on STG for the last 10 years as a go-to partner on his construction projects. He brought them in to stitch together electrical work, low-voltage systems, networking, AV, solar and home automation so each new build functioned as a single, cohesive system. STG provided one point of contact who made sure all those pieces worked together from installation through maintenance and future upgrades, which kept schedules cleaner and handoffs simpler. What stood out over a decade of collaboration was that level of integration and continuity — reliable workmanship paired with a single team that understands every system on site.

2. Steve Barney
Google | Jul 19, 2024 |

Steve Barney hired Summit Technology Group to handle an installation on his home and experienced attentive, hands-on service from start to finish. He watched Brook and the staff manage every step with care and remain responsive after the crew left. What stayed with him most was the team's follow-through and post‑installation support rather than just the work on the roof.

3. Roger Urban
Google | Mar 24, 2023 |

Roger arranged for both rooftop and ground solar on his property and watched the crews complete each installation with clear care and precision. He appreciated the superb service from start to finish — the team communicated well and paid attention to details. Most notable was their careful follow-through to make sure everything met his expectations, which left him confident the system would perform as promised.

03

1. Nick Fedrick
Google | Nov 19, 2025 |

Nick relies on Summit for all of his electrical needs and values having electrical, AV, and IT handled by one company. When Wi‑Fi across his large property needed improvement, Jason from the IT department completely reworked the network. He ended up with much better coverage and new capabilities across the grounds, and the upgrade unlocked that potential at minimal expense. The memorable detail: a single tech’s overhaul delivered broad, affordable Wi‑Fi improvement without a complicated handoff between contractors.

2. Kraig Swens
Google | Jul 30, 2024 |

Kraig gave a five-star review and immediately declared the company the best in the business. He kept his praise short and emphatic, leaving a single clear takeaway for prospective buyers: he regarded their service as top-tier.

3. Shana Bull
Google | Jul 25, 2022 |

After months of hunting for a home solar solution and getting fed up with companies that only offered rental systems and heavy-handed sales pitches, Shana Bull and her husband found Summit. She discovered a team that patiently answered every question and helped design the system that matched what they wanted for their house. When unexpected electrical work hiccups popped up, Summit navigated the problems and completed the job in a good amount of time. The most tangible result arrived last month: her combined electric and gas bill fell to $37, down from about $350 a month.

Long-term Satisfaction

Long-term satisfaction for Summit Technology Group holds steady at 4.9 ★. This is better than 83% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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